Staff were excellent, very helpful and the shuttle to and from the airport a real bonus!

The property is excellent: very clean, spacious rooms, nice restaurant and coffee shop, with staff that were professional and kind. My only complaint is that I couldn't contact the property in advance to set up the airport shuttle, and that when I took it to the airport it runs only on the hour (not half hour) so I had to arrive very early for my flight. Not a major deal, but worth noting.

Nice

Antonio the van driver is EXCEPTIONAL! His professionalism is above par. He should be working front desk. Everytime i stay here he makes me feel like a special guest. He could teach front desk that.

I found it very convenient that there was an exclusive hotel counter at the airport where I could request the shuttle service. Even though I checked in very late, the staff treated me very kindly, which left a very good impression on me. I also used the room service; even though I placed my order late, they responded quickly, which I really appreciated. The food was delicious. From now on, this will be my regular hotel.

The staff and the clean rooms. Every day there was someone available. It was great service. Coming back next year for EDC Mexico

Nice, sadly we were not here for long. Free shuttle to and from the airport but far from the things you want to do and see. Spacious, clean, great bed and bathroom. I’d skip their breakfast and order à la carte.

The staff was all super kind and very attentive! The hotel was very clean and it is located close to the centro. I would definitly stay here again, its amazing!!!

Clean rooms, amenities, soundproof

Amazing staff. From the front desk to the restaurant and the cleaning staff. Airport shuttle is a lifesaver. Plus the courtesy calls to make sure we don’t miss our flight. I will continue to stay here for many more future trips.

Jr suite w/2 rooms was excellent for myself, son and grandson. From desk to waitstaff everyone was very accomadating. Food was good and plentiful in both restraunts and no extra charge for room service. Pool was nice but several stairs to reach it.

Excellent hotel. Staff was friendly and helpful, rooms were very clean, and restaurant food was good. Would return.

Superb!

Es una buena estadía, buen hotel. Solamente que no hay algún Oxxo o 7 eleven cerca. Solo un mini súper que no encuentras abierto mucho tiempo.

Great service and g

I like that the hotel has a gym, jacuzzi, sauna, and pool, vreat restaurant with international food

Excelente comodo bien ambientado

Always a great stay

Excellent Service in all aspects as alwaysz

Breakfast was paid separately. Staff very good