For some reason we were sent to another hotel, away from the waterfront and where we wanted to be, that cost less and was of lower quality and nowhere near where we wanted to be.
So I’m summation, we stayed at cheaper hotel and no offer at compensation other than a bag of beer nuts
Clearly I cannot rate any amenities since I never got to enjoy any of it and had to pay $35 for a cab to and from where I should have been.
And lastly the email notifying me of this change came from some unknown source with cryptic sounding name that went to junk.
Nice job, nice customer service. I’m being sarcastic.