Overall Ratings & Reviews Holiday Inn Express & Suites EVERETT by IHG, an IHG Hotel

Their manager is rude, irresponsible and simply unprofessional. He refused to work with us when they double booked our room. Awful experience!

Friendly staff, easy access and well maintained property

Nice place

Amazing weekend for iur family

Very clean and friendly staff.

Floor wasn’t clean and table wasn’t clean.

The room has a certain smell. Smells old.

There was an incident between 2 possibly high and un housed Individuals in the parking lot as we were preparing to enter the hotel with our luggage. They involved us in their screaming match. Made it very uncomfortable and awkward.

Very helpful staff. I needed to change rooms, was done easily with no hassel.

It’s a nice place comfortable and the front desk people are nice as well as the house keepers. Thanks

The hotel manager was not friendly at all , there was some issues with my key card not working and I couldn't get into the room, nobody was at the front desk. another guest let me inside finally after I was knocking on the door for about an hour. It was raining and freezing cold outside.the manager then called my room probably10 times in a row while I was using the bathroom. when I answered it was to inform me that my stay was being cut short and I was to check out in the morning . Like I was to blame for the key not working and I was not a paying guest .I have never been treated so poorly at a hotel before, never!

Solid place for a family stay, the lady running breakfast did a great job, place was clean, we needed couple extra things and had no issues getting help. Kids enjoyed the pool, and beds were comfy.

We got in late. The beds were so comfortable and the room was clean and crisp.

Always clean, great breakfast, reasonably priced, good customer service.

A very well looked after property. Convenient - right off I5. Nice breakfast.

Near expressway so i could continue my travel. Breakfast included which is always a plus. Room was comfortable and clean.

Overall great stay and the staff was very accommodating! We would stay here again.

Nice clean room with easy check in and check out.

I liked the fact it was very clean, quiet and pretty good overall, my downfalls are my rooms shades were messed up and didn't go up

Some parts of the bathroom were not cleaned well. The tub drain looked dirty, the trim around the floor/door has accumulated dirt, and there was dark hair around the toilet paper (from cleaning staff?).