Overall Ratings & Reviews Up América Plaza

I like the 24 hrs reception and good service

It was soon good we booked it twice.

We liked this place so much we stayed twice on our same trip. Hotel is very centric to all the places, safe, clean, bed was comfortable, bathroom was clean and the staff was amazing.

Good location and staff are friendly. Mattress was not very comfortable. I stayed in 2 rooms, one has a better mattress than the other

Very good friendly service and convenient access to many Buenos Aires highlights.

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Awesome place to visit. We had a great time.

This hotel is located on a busy and somewhat sketchy street. The staff do not speak English and did not respond to any emails, phone calls or hotels.com messeges prior to our arrival (which was frustrating). The walls are thin so you can hear the TV next door and the breakfast is quite moderate (but priced at $12 per person - you might be able to get it for less at the hotels.com app). The rooms do have a tea kitchen and a table, a nice bathroom, and the beds were OK. The room was so-so clean. Overall, I would recommend a hotel in a more central location.

pics looked great when it was renovated years ago but now it just run down. floors in hallways and rooms are torn up and coming apart. toilets and faucets are not functioning correctly. breakfast was not that great. the best thing was the cheap rate and now I know why. location was also good.

This was a really nice hotel to stay in a great location in the center of Buenos Aires. There were plenty of restaurants, shops, and cultural places to explore. The stay was also very affordable if you're on a budget.

Great service, fast access to Corrientes Av in Buenos Aires

Dingy, old, dirty looking. Very cheap though, so the conditions were expected. Only needed the room to catch a few hours sleep.

The location of the hotel was great. The staff especially Mateas were super helpful, courteous. The internet though advertised to be in room , was hardly capturable , except in lobby. The greatest deficiency was housekeeping. One day they did not even clean the room. Everyday we had to ask for new towels. They would take the dirty ones , but not leave clean ones, you then had to call front desk in order to get fresh towels.The only other thing which was minor in that they controlled the a/c, most of the time only the fan worked, was told ambient temp had to be a certain temp before a/c would kick in (after complaining a few times however it miraculously stayed cold.

Right off we chaged room because of lousy wifi signal. Given a triple room on the first floor..not too bad at first. Then as the two weeks past it just got worse.. The buffet was actually more a CONTINENTAL BUFFET. There were no eggs and only had rolled slices of ham and sweets and bread. Not for gluten free diets! Buffet did not look like the online photo. Small space and cold and drafty. A fruit salad in a bowl was drowned in orange juice. I learned too late to ask for a whole apple... After the first two days it was cold in room #104, window didn't close properly and cold air was coming in. It was four (4) degrees and the heating didn't work. Service guy said they needed two day to open the wall to fix what was burned. The last few days when system got turned on it made a very loud noise, so it got turned off. Internet was impossibly maddening! I brought my iPad along so I could message home, avoiding long distance calls. Consecutive days without Internet...even in the lobby it was spotty at best. Being planet contious we put towels out of the shower back on the rack. Too late we discovered that when they were put on the floor and hanging from the tub, the maid actually put them back on the rack, sometimes just tossing them there. For two days unknowingly we used the towels that had been put on the floor (my husband had aclually wiped the floor with them after showering) these were used on our faces! Two days no towels. Saturday one elevator worked. Charged for local calls

As always, it's was a pleasant stay. We like this hotel very much.

I like yhe location, the staff and yhe rooms are big enough and clean.

Our stay was not as we had planned. Very BAD.....We arrived at our America Plaza Hotel and was given a dirty room.There were dirty towels and water leaking from the air condition.No hot water in the shower.Room carpet was dirty and after request was given a little better room but still no hot water in our room and water leaking fron air condition.....So we decided to change our hotel and got a better hotel.

We stayed at the America Plaza Hotel for a week and found it a reasonably central location with good dining options nearby and access to the subway. The hotel was adequate for our purposes and the staff were mostly helpful, particularly the chief receptionist who assisted us via email prior to our stay. Our very limited Spanish didn't help as some staff also had very limited English. This hotel appears to cater more for the Latin American market but suited us fine.

I like to stay here because it's close to just about everything.

I like this hotel because it's very convenient and the staff is very helpfull