Overall Ratings & Reviews Borinquen Thermal Resort

The resort is very nice for a relaxing trip. Food options are good and the best part is the thermal hot springs and pool facilities. Getting to the resort is bit of a drive from the airport and you should have a vehicle otherwise it is very remote.

Great service

Everything was perfect and all employees were courteous except the ladies at reception that work in the morning I believe one of the girls name is Sofia and her attitude is so bad and doesn’t even greet customers acts as if she eats scorpions on a daily basis passing the poison to customers. I have stayed at borinquen 3 times and next time I go if they are still there at check in I will definitely bring it to their attention about their bad attitudes.

The property is majestic, the staff capable and always ready to assist. The staff that maintain the property are so kind and amazing at their jobs. They have passion for the property and are experts at what they do. This property is unique as you get to enjoy all the amenities while looking at monkeys, lizards, birds, panthers, etc. In their natural habitat. The drive to the resort is part of the experience as you are on a road to a wonderful adventure.

This hotel has volcano water swimming pools , clay treatment , a unique spa , zip line delicious local plates and super nice and charming employees. Place is beautiful and quiet . We enjoy a lot our anniversary vacation trip there . We recommend this place 100%!

Last minute trip for a couple of days getaway. The property is beautiful and the staff very friendly and helpful. The pool was excellent and Armando made great drinks at the swim up bar. The spa was outstanding. Looking forward to returning soon.

This is a beautiful resort that is a bit far from town but very lovely and quiet. They have wonderful staff that are happy to help you. There are events to that you can do while on the property- I did a horseback ride to the "top of the world" with my kids. It was wonderful, and we saw 2 waterfalls as well. The resort has a nice trail where you can see a fumerole- steam and hot water coming from the ground- and bubbling mud too. There is ziplining and plenty of food choices at the restaurant. They all spoke English and were so kind to my family. I didn't try the spa but I'm sure it's top notch too.

Loved the property! It was absolutely gorgeous! We were a little bummed that the one restaurant wasn’t open for more food options but still loved our stay!

One of the most relaxing resorts I have ever been to! SO TOTALLY nice to be somewhat isolated and just enjoy the beautiful scenery and wildlife!

Peaceful tranquil great place to start a vacation.

Beautiful resort very quiet and peaceful. Excursion with horse back riding and zipline was awesome. Our guides were great lots of fun and laughs. Monkeys , birds and iguanas lots of wildlife Very friendly staff .Hope to go back

Loved the property. Each bungalow was completely separate from the others on a hill, so there was no noise at night (except the howler monkeys). Very peaceful and the pool, hot springs, sauna and hiking trail were easy to access.

Although the food was delicious, you may want to have nightly specials! Also you may want to consider having golf carts for rent as extra transportation to & from the vilas for after hours!

2 kids and 2 adults- this property is amazing. Food is good, ambiance is amazing and the people are even better. Sure food options are more limited than an all inclusive but you’re 1.5 hours aways from any city and we never went hungry. The people are amazing and the property is beautiful- would absolutely stay here again.

What an amazing place !! The accommodations were 5star .. service amazing !! And the food was fabulous !! Didnt need to go off site for anything. We would definitely stay here again.

The resort is peaceful and clean. Most staff was friendly. We only had one unpleasant experience. On Tuesday, the twelfth. I think his name was Eric. My husband stayed he spoke to him rudely. I loved Jose Maria and Genesis! They are genuinely kind and friendly. I would love to go back, however, the road leading to the resort is very rough! You almost need a 4 x 4. It’s a dirt road and lots of curves and narrow! I can not imagine it when it rains. I also noticed some small worms in the room. I didn’t mind it since the resort is out in nature. I think they were harmless. The pool is very beautiful and so is the dining area.

The property is surrounded by nature and it is like being in the paradise. The possibility seeing the wild life is great. Monkeys, all kind off birds, etc. Good choices for food with reasonable prices. Excellent service. Unique regions with mineral water and mud that offers great experience.

Superbe endroit très relaxant avec un très bon service. Recommande fortement.

Thermal pools and main pool. Hiking around and outside property. Spa massage 60 minutes was fantastic

Los baños térmicos son fantásticos muy amables todos y el desayuno delicioso 👍