Really great hotel, staff and amenities — we visited mid-April, and unfortunately the main pool was too cold to swim in. We had a few chilly moments in the heated pool, but the only thing that would make this experience better are heated pools.

Excellent staff, clean room with good facilities. Wonderful location.

We loved the hotel and staff . A few minor issues the chairs on our balcony were cracked my partner went though one of them - they were quickly replaced bed sheets had holes in them and towels had stains on them . The food is great quality but if staying more than a week be prepared to get bored and the entertainment is very good but runs on a loop so its again if you there for longer you will be very bored watching the same thing . If going Ai the drinks are great and it is top shelf stuff . The staff are what make this place wonderfull . The shopping center across the road is very run dow and at night badly lit needs massive improvement.

Amazing all round had great stay

Great hotel & location, rooms are everything you need & cleaned daily, meal times there is always something to suit with lots of choice & well made & presented, kids disco & entertainment show is very good, all staff are friendly & helpful & always have a smile, pool areas are great as are the parks & there's lots to keep kids happy, its very much a kids hotel so can be noisy, granddaughter loved it & found lots of friends, we loved it too & would be back without hesitation, its a great family holiday hotel.

Very clean and tidy. Great facilities for kids. Modern and spacious rooms. Close to the town centre. Excellent food. Would highly recommend

Friendly helpful staff. Efficient. Excellent quality, variety, and quantity of food at buffet.

Fantastic stay at this hotel - really quiet room with air con which was needed - quite far from the main areas but this meant it was quiet. Lots of small children as the hotel is focused on entertaining them so if you have small children this is the hotel for you. No adult only areas for dining and no adult pool or jacuzzi which would have been nice. Plenty of room to have another adults only or swimming only pool. Food in the restaurant was fresh fish and meats with really polite staff. Plenty of choice, a bit chaotic at breakfast as lots of children so food on the floor and tables, unsure why parents can’t clean up after their own children ? Drinks were top shelf with nice cocktails, fresh coffee including iced ! Pool snacks looked like a good choice, cooked fresh and ice cream on tap. Really helpful reception staff Outside of you turn left it’s the sea and right a short stroll to shops bars and restaurants if you fancy a change. We were AI and the lunch and dinner were ok for us plenty of choice so we just had coffee outside of the hotel. The only change would be add on an adults swimming and jacuzzi and add some more sun beds in high season - strict no saving of beds at 6am! However families were putting towels on 6 beds and then disappearing for most of the day which is really unfair. Probably need somekind of monitoring system because in high season I would be annoyed at not being able to get a bed when they are unoccupied all day !

Nice hotel with excellent staff.

A great property in a lovely area. Hotel is perfect for families and so accommodating for anyone with additional needs. So much in walking distance from the hotel.

Great for kids. Entertainment is on every night. Great kids activities. Al round fun filled place for families

My parents and 13 month old daughter had a really enjoyable stay here in March 24. They said the staff were friendly and the resort had a great range of play areas, swimming pools and activities for young children. It would have been nice to have a greater variety of vegetarian proteins at dinner, but they said the food was pretty good all in all.

Only one thing we need to mention that the room is not clean. Overall is good

We had a lovely stay at Lanzarote gardens. Everything was excellent from the facilities to the very friendly staff.

Excellent for kids

Lots to do for children. They had the best time

Just returned from a stay with H10 Lanzarote Gardens (May) with my family inc a 4yr. We will definitely be booking for next year, the hotel was fab they thought of everything for a family stay. The staff were very welcoming and couldnt do enough, the animation guys were great with the children. We read the reviews prior to coming and we brought a wetsuit for the lil one as the pool water/wind can make it a bit chilly, im sure this isnt an issue later in the year, it just ment we could stay in the water for longer. The beach is a stones throw from the hotel and here was plenty of choices at meal times, i would recommend half board or all inc, and again the staff are very accommodating to all dietary requirements.

Reecetion and outside area was all very clean. Our room was clean but needed updating. Kids play area and pool was lovely. The only negative was the breakfast in the morning can only be described as Carnegie loud and food was cold.

This is the only hotel we have ever left mid stay. It's nowhere near 4 star, I've stayed in 2 stars that are better. The rooms are desperately in need of renovation, our 2 rooms had damp and were cold. They couldnt properly cater for our dietary needs and when we said we think it's best for all of us if we just leave and you can refund us for the unused day the manager refused. He said it's your choice to leave, but I won't give you your money back. It's not like I was asking him to refund the time we had already spent there, I was happy to pay for that even thought it has been awful, I only wanted the time we wouldn't use. This is the first bad review I have ever had to leave and I use hotels at least once a month. Disgusting rooms and a manager with a disgusting attitude. It's a shame because the rest of the staff were all very friendly and the pool area was quite nice. The decor in the bars looked like an old people's home though.

Everything about this hotel is amazing . I had the best time and can find fault with NOTHING . I will definitely be returning here