This hotel exceeded our expectations! It was absolutely stunning and the staff was so courteous and went above and beyond for us. Jous was one of the friendliest staff members who truly showed us incredible hospitality and we would recommend this hotel to anyone! Breakfast was delicious, room was clean, and the views were unbeatable.

Great breakfast! Everything was perfect!

Beautiful view of the sea, the staff was incredibly nice and made my stay easy! The spa is nice, the pools and beach are beautiful, and the hotel itself was very clean. Would stay here again if I ever come back!

Beautiful view, close to beach, ideal for a lovely stay

Loved it

Balcony scenic , WiFi didn’t work , staff not very attentive and slow

This place was INSANE. 10/10 went above and beyond my expectations. It was incredibly beautiful & very central.

Hotel service did not replace our sheets when there was a noticeable stain. Wait time for room was annoying…can’t even check in a little early.

Balcony is really having a nice view.no hot tub. A staff was cleaning the bathroom, I asked her why is the

We had an amazing stay. The views were incredible. There is private access to the water. Food was delicious & staff is very friendly and helpful.

Lovely setting but needs some work to bring it back to life

The overall Aspect of the Hotel is good ! Food is good, Staff always friendly and Helpful ! But,…. The Superior Room in the Annex Building is in DIRE need of Renovation - specifically the Bathrom ! Mirror reflection lining came of (and looked like a rugged frame at first, the grouting of the floor tiles , mouldy silicon seals—— So please dear Hotel Team - get going!

I wish they had parking. They only have 6 parking spots

I thought the location was good and it did have amazing ocean views! I loved the vibe of the hotel just really needs to be updated and kept up clean.

We were really disappointed with our stay here. From the start, no one offered to help us with our bags, even though we were two girls struggling with a lot of luggage. We had to maneuver the cart down a ramp ourselves. To make things worse, we were given the wrong directions to our room, which resulted in us unloading everything off the cart and carrying it down a full flight of stairs since the cart didn’t fit in the elevator. On top of that, we had paid for parking but were met with attitude from staff when they didn’t actually have a spot available for us. The room itself just okay, the mini fridge wasn’t stocked, the shower had no door and sprayed so aggressively that water went all over the bathroom, and there were clear signs of mold. Room service was equally disappointing, with food that simply wasn’t good. The location is nice but the hotel is dated Overall, this stay was frustrating from start to finish and definitely not worth the price. We wouldn’t return or recommend it.

The room was very clean and the staff was excellent

The view and amenities were great but our room was average. The hot water for the shower didn’t work and the air conditioning was not strong so our room was warm. On top of that, our room smelled a bit of mildew.

Por dónde empezar? Desde que llegamos nos sentimos muy bienvenidas. En nuestro primer día, conocimos a David, Miguel, Anthony, Moha, y los dos Carlos. Instantáneamente nos hicieron sentir como si fuéramos amigos de siempre. Todos fueron muy atentos y cariñosos. El hotel está hermoso pero lo que hace a ROC Illetas espectacular son los empleados. Con decir que hasta lloramos al despedirnos de todos nuestros nuevos amigos. No cabe duda que pronto regresaremos.

Loved the views from the room and the access to the sea and beach from the hotel. The breakfast was amazing as well! We had some trouble with the friendliness of the staff - some at the desk were very friendly and others were not at all but we were always able to get the help we needed in the end with just a little bit of stress. Would still stay again!

Beautiful hotel in Mallorca. The staff was friendly and the views were stunning. The spa services were great. The small downsides of the hotel include; the pools were cold and there are limited chairs around the pool, the ocean was quite rough where you can access it from hotel and we had little ants in our room. Other than that we loved our stay. The hotel is in a great location with mini markets/restaurants nearby and a 2€ bus ride into downtown Palma.