Had a fantastic time at the Durley Dean Hotel. The rooms were clean and comfortable, but the absolute highlight was having access to the excellent spa and gym facilities—perfect for relaxing after a long day. The staff were incredibly welcoming and the service was spot on from start to finish. Would highly recommend and will definitely be back!

Bit run down. Cold water tap was red hot. Not the best place I have stayed but not the worst.

Lovely room. Had the pool all to our selves. Walking distance from the beach and town centre

location was perfect for beach access staff was great could just tell it was a old building swimming pool and sauna was lovely

After reading the reviews I wasn’t sure but to be fair it was great, staff were run off their feet and helped with any enquiries. Breakfast was great, pool was small but great to cool down after being on the beach all day! Out room was clean and spacious with everything we needed. Will definitely be back in the summer or even a winter break 😁

Good proximity to town centre. Staff mostly helpful. Parking (very limited) problematic.

A perfectly placed hotel for exploring Bournemouth beaches. The restaurant was nice not huge selection but nice and freshly cooked. Breakfast was a good mix. Staff were fantastic. Especially Holly at front desk- she was so friendly and kind. Gave us tips to get to the best part of a beach nearby saving us loads of time and stress. Helped us get extra pillows for the room. The superior room was really lovely , clean and air conditioned was perfect for heat wave ! Will def stay here again when we return to Bournemouth

We’ve had bad experiences before with twin beds pushed together instead of a proper double bed, so this was especially disappointing. We came to celebrate our 21st anniversary and were allocated two single beds joined together. During the night the beds separated, leaving a gap in the middle, and we were both woken up after falling into it. We both struggled to sleep and ended up with back pain the next morning. We informed the manager in the morning. She apologised and offered Prosecco, which we appreciated, but unfortunately it didn’t really make up for the discomfort and disruption to what was meant to be a special anniversary celebration. We left feeling very disappointed.

The hotel did not live up to its 4-star rating. The bar was closed when we returned after dinner (11 pm) to have a drink. The coffee machine was cleaned so no coffee available. The drinking chocolate machine broken down so manually made with water. The sauna was barely warm and no steam room. One reception staff was rude to a customer checking in, the bathrooms were way out of date. Breakfast was at an additional charge but good. No help given us as we struggled up the stairs to check in. I do not recommend this hotel. Sandra Seldon Devizes Wilts

Our room was quite small and so was the ensuite. The bed was very high up! It was comfortable enough, but there was only one pillow per person. Towels in ensuite quite thin. Really lovely and quiet, even though we kept our window open. Breakfast was okay, not much choice for vegetarians. Location of hotel is great. Walk down passed the hotel car park and you are on the path overlooking the sea in minutes. The Durley Dean is a beautiful building. The inside is reminiscent of traditional hotels of day's gone by. All perfectly adequate for a holiday by the sea.

The family room was very large with a separate kids room with 2 bunk beds and a tv. The room had a faint smell of smoke and the building was a little dated. But very comfortable

Hotel needs a good spruce up....but was OK as a budget booking. Shower was so powerful it almost ripped my skin off. Things need fixing and upgrading....bathtub, carpets. Beds need to be firmer. But otherwise as a budget booking, got what I paid for. Reception person wasn't particularly pleasant on arrival.

Overall room was clean.... But lying in bed you could see cobwebs inside curtain rail housing...

Hotel was pretty run down. My room wasn't in the best state. There were marks down the wall by the bin from tea bags, for example. The lock to the door wasn't functioning properly and got advised by caretaker to rattle it to trick it into working. Car park is very small for the size of hotel so had to park in local council car park and very expensive. Didn't use pool and facilities

Convenient for the city. Bathroom toilet seat dirty on our arrival . Breakfast cold, waitress kindly agreed to heat it up in the microwave and it it was returned with along black hair on it

Ok stay.

The beds were just pulled together- sheets weren’t changed and had to sleep in same sheets for three days - the room was a bit dowdy some fittings were in need of fixing and the toilet was even cleaned

The food served at the bar was nice, the restaurant was closed during the day! However the service dad left to be desired. The kids menu has a melon starter which is basically three thin slices. That took 30min to come out. The mains had fallowed 30min after that. And by the time deserts had come out my children had given up on desert. Which I guess it’s a blessing. Don’t order food if you are in a rush, the town has far quicker options.

The room was clean, pleasant, and spacious enough for a family of three with separate beds. The reception staff were friendly and helpful, which made the stay more enjoyable. The pool was a nice temperature and generally inviting. However, the chlorine level seemed quite high, as it caused eye irritation even without getting water directly in them. It was also disappointing that the sauna and steam room were out of order during the stay.

For the money, this is a great hotel. Staff are lovely, breakfast is good, nice little bar with a good menu and the location is fab. 10 mins walk from town but away from all the noise. Would defo stay again. Nice room, with xl bed.