voco READING by IHG

Explore voco READING by IHG
9.0
Exceptional
From 1,010 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews voco READING by IHG

Number of reviews per page
20
40
Top reviews
Jasber
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A little out of the way from the city centre, but that can be resolved via a short cab ride. Excellent customer service and amazing rooms make up for it and there is plenty of parking. Definitely stay here again and would highly recommend the Voco Reading by IHG.
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Unreal customer service, rooms spotless and comfortable. Highly recommend 😊
Nicola
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The reception staff where very attentive nothing was to much for them. The rooms were spotless and it had everything we needed and more. Thank you for a lovely stay. Highly recommended
Ian
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was much as expected, friendly staff, clean tidy rooms, comfortable beds, good breakfast. Not too busy even though the hotel is connected to the Football Stadium and there was an evening match - that did mot affect us, stadium activity did not disturb the peace of a quiet 4th floor room. Rooms not the most up-to-date but perfectly adequate. (Remember to bring your phone charger - no USB outlets in the rooms, but you can borrow from reception).
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Linda
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lovely comfortable room, very friendly staff.
Richard
icon-Business
Business
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good hotel but the room was cold - I complained and was told someone would come up and sort thing - I waiting 30 mins no one came! I phoned back to reception but was told they could warm the room centrally - no improvement so put a few layers on, I mentioned it again at reception when checking out but no gesture or offer which made the score poor!!!
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Clare
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great first stay - room upgrade was appreciated. Just wish I’d been staying longer than one night
Evelyn
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Volvo is always a lovely place to have a family holiday. It has all you need. The staff is very welcoming
Chenelle
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good overall, room was lovely
Sam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

When we arrived the ladies on the desk were very welcoming. They went out of their way to make our stay comfortable.
Lucy
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Whilst the hotel was large, the staff didn’t seem equipped to deal with more than one thing at once. Drinks at the bar took 25 mins to come to the table (we were the only table in there). At dinner we asked for some broccoli for the children as zero veg on children’s menu. They served broccoli with adult mains but the chefs refused to give any of this as a side for children. They said it was too expensive (even though we offered to pay). Fine for adults wanting a room but wouldn’t recommend for food, drinks or being family friendly.
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Michael
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Stay here a lot and always a pleasant hotel
Rhys
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Family room was fantastic. Two superking beds plus a comfy camp bed. Fantastic. Excellent menu choices in the restaurant for dinner & the staff were really attentive & friendly. A couple of things to improve on…very limited vegan options for brekkie. Our daughter is dairy-free & butter was the only option to put on toast, no margarine etc. It’s a minor point but so easy to put right.
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stacey
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staffing was awful in the bar. Took half the plates left the rest until we left. Probably could have left without paying thats how much attention we got. Went to the toilet to find one of the staff members on the toilet just chilling on their phone when we had been waiting for out the rwst of out plates to be cleaned and drinks to be ordered. Awful service. Checked out, never even asked how our stay was. Ok hotel but terrible service.
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Steve
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Attached to Reading FC. Staff/room/food was excellent.
Denise
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I did not check out the breakfast but the bar offered good choices
Mrs Michelle
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This was our fourth stay at the hotel, extremely busy (apparently full), service & amenities still at a high level of standards.
julie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The bed, pillows and duvet was 1 of the most comfortable I've slept in, top quality. The staff were welcoming and helpful. Didnt eat there but there were options that looked good. The hotel felt spacious, modern and well maintained. Plenty of parking and several retail parks close by.
Dennis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We love the room type. A wide floor to ceiling window provides a bright and panoramic view. Room is clean and big. You have all amenities you need. The day we check in is my daughter’s birthday. Staff wrote her a birthday card and prepared a birthday treats for her. That’s lovely.
ELISABETH
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lady on reception was very helpful & friendly
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