Beautiful property, view of the river, gardens are amazing, worth the cost.

We came here for the last stop of our Italian honeymoon and were certainly impressed by the property, amenities, room, etc. but we were truly enchanted by the staff who did everything to make our stay the most memorable of our lives. There are too many people to mention them all by name but particular standouts were the bartender Alessio who, over the week, took us on a tour of various Italian amaros as digestivos, Mattia who was always happy to chat with us about the latest events of the Giro in the spare moments when he was wasn't tending to guests, and Vassilios who, on short notice when a wine tasting wasn't available, helped us pick a few bottles and walked us through the tasting notes and experience. Never in my life have I felt so much at home at a hotel. Considering the price, I initially thought this would be a once-in-a-lifetime experience for us, but now I anticipate it may become a required stop on any future European vacations we take, because it was so, so worth it.

The staff were exceptionally friendly and welcoming, making us feel comfortable from the moment we arrived. The breakfast was outstanding, with a great variety of fresh and high-quality options to choose from. Everything was well organised and very clean. We would happily stay here again and highly recommend this hotel.

5 stars isn’t good enough! This was my 2nd time staying here and I will definitely go back. The hotel is luxury mixed with cozy. The size of the hotel made us feel at home but also the luxury made us feel VIP. It was a slice of heaven. The food was amazing and location is perfect. Shuttle service to Florence is a quick 20 minute ride. The grounds made you feel like you were in the Tuscan hills. Fabulous!

Everything was fabulous, we got upgraded to a suite with terrace overlooking the river and the hills. The staff were beyond helpful, very attentive to our messages. The shuttle service to downtown was excellent. This is the place to stay at when you want to enjoy Florence but stay away from the crowds. Will definitely come back!

We stayed here for one night and it was a lovely stay! Very comfortable, nice restaurant and great service!

Lovely property that make you feel you are a guest at a friend's house. All the staff are simply wonderful. Thank you

The most beautiful and relaxing and best service

We absolutely loved having a pool which had lovely surrounds and camping vistas of the manicured grounds. The courtesy shuttle was one of the main reasons we chose to stay here as it is about 15-20 mins drive from the centre of Florence. We would absolutely stay at Villa La Massa again if we visit Florence.

An Idyllic Start to a Tuscan Journey! I couldn’t have imagined a better place to begin a three-week vacation in Tuscany. Villa La Massa strikes a flawless balance between refined architecture, understated luxury, and genuine hospitality. The staff was both highly professional and warm, the gardens and pool area were immaculate, and the food was excellent. One detail worth noting — the pool was initially heated in late June during an intense heatwave, but after a simple mention, the team promptly adjusted the temperature. My only suggestion would be to extend pool hours in summer, especially when it stays light until 10:00 p.m. Overall, a perfect stay in every sense.

Was an amazing experience, they upgraded us to a suite upon check-in. Service was impeccable, Tamara was a pleasure!

Amazing property! All the staff is well trained. Beautiful garden, amazing views, great gym, spa.. breakfast was great! The general manager Elisa Peroli is amazing! We will definitely go back

One of the best hotels I’ve stayed at. Setting is beautiful and the staff are exceptional. Will definitely be back! Thank you for making our stay so special.

The staff were amazing and it exceeded our expectation

Amazing!!!

There is nothing not to like as far as the property and services. We found it to be a bit low energy for us. Hushed voices,?quiet hushed voices. The spa did nirvy e the

Amazing, incredible stay! Beautiful historic property that was really unique, with the most amazing customer service. I felt like I was in a fairytale.

Great restaurant, awesome service in the restaurant and overall. Hotel is dated, pool cold and not heated. Suggested management invests into a pool heater so kids can enjoy the pool cause water was freezing. Rooms need updating badly. In room only tub, no shower. Remote quite area outside the city, tranquil and peaceful. Very relaxed atmosphere. Again, restaurant staff incredible, gourmet menu, great breakfast. Will definitely return but without kids. Highly recommend.

Absolutely wonderful

The level of service was excellent. All the staff were extremely helpful and friendly. Will certainly try to get back there again. Highly recommend.