Gorgeous property and perfect location!!!

The room and hotel state were first class. The only issue we had was the temperature of the room. As the windows appear to be single lair glass and the very cold gale of wind was heading into the window it was hard to heat the room. This was our only problem

Good

Lovely! So clean and spacious!

Great hotel in a great location. We walked to the bus station for our tour of lochness and its an easy walk to lots of dining options and a grocery store. The restaurant in the hotel is excellent so do eat there at least once during your stay.

Lovely location on the river, comfortable rooms - great lounge

Good hotel Free carpark Good restaurant

Very disappointed as we requested a room with limited steps. Their rooms on the main floor were not available due to a heat issue. We were given an apartment room that had three steps up plus another 7 steps. Our original booking included breakfast but the apartment did not.

Clean room, friendly staff, great location

Staff very welcoming in a lovely location

The staff was friendly and the room was gorgeous. It completely exceeded my expectations.

Room was clean , staff pleasant- but we were not warned in advance about a gathering that was loud. Quite loud.

Excellent staff. Large clean room. Great breakfast, made to order on lovely hot plates.

Great location, friendly staff , good breakfast

Clean rooms ,staff and amenities where great .Definitely recommend this place

Satisfactory. Helpful staff.

Lovely spacious room. Good location for town and nice outlook over River

Good location and excellent breakfast. Staff are friendly. The room was cold on arrival but we requested an additional heater that was delivered promptly. Comfortable and clean room with a comfortable bed but woken on the first morning at 7.15 with loud noises from the pipes/ plumbing that continued for half an hour. On the 2nd night of our stay there was a function downstairs that was very loud until midnight. Appreciate that it was a function and some noise was to be expected but we should have been informed of this in advance and given an expected finishing time. Excellent parking but no EV charger. We stayed in the annexe building where the plumbing is probably old but would be unlikely to book here again due to the noise of the plumbing.

We booked a deluxe king room and believed we would have a corner bath. This was not the case. On arriving to our room a bag of rubbish was sitting in the doorway. On inspection of the room unfortunately the level of dust was not acceptable. The bedding also had makes that looked like lipstick and splatter stains all down the dressing table. We were moved room as the member of staff agreed it was not acceptable. Our second room looked great on the surface. However, again the level of dust was not acceptable and a pair of gloves (covered in dust) were found and had clearly been there some time. The windows in the room were absolutely running with condensation every morning to the point I had to leave the room for a walk every morning to clear my sinuses. This room was above the dining room and from approximately 7am to late we could hear the music playing. We believed that the rooms had been soundproofed. We ate breakfast on the first morning and chose not to again. Albeit our booking was 9.30am. The choice was very limited with selection not having been replenished. There was one four slice toaster but only half working and the debris inside it was clearly a sign that it’s not cleaned daily. Thankfully all staff we talked with were very friendly and a shout out to Lisa for trying to make our stay better. Sadly I don’t think we’d return!

Room lovely and clean. Reception staff and var staff very pleasant