I was disappointed as i booked this place due to it advertising it having a gym on site and air conditioning. I was told the air conditioning would not work for another month. My room was 26 degrees Celsius which was not comfortable for me to sleep. On arrival they told me there was no gym, they offered a pass to a gym about 10 minutes away. When I arrived they required you bring your own towel (the hotel did not tell me this). Also they advertised an airport shuttle. While they did not have one, they called me a cab. But the can to the hotel was much more money than the one the hotel ordered so I did not appreciate the lack of transparency. The noise carried easily. I could hear loud talking very clearly until 12AM And again at 6AM

It was a great hotel with a few nearby restaurants, about a 20 min walk from the train station and a nearby grocery store for water. We would definately stay there again.

Uncomfortable bed, poor quality linens. Tiny shower. Bad location. Would not stay there again.

Staff were amazing, give you maps and directions of cool things to see in the area!

This is a very basic property. Dinner was subpar. Convenient to airport but area is trashy and I wouldn’t stay again.

Lots of breakfast choices! The breakfast crew were so nice!

Location was a little scary. The beds weren’t that comfortable. The breakfast was fantastic, however. It is kind of a far walk from things so will need to take taxi to most places and after sunset I wouldn’t walk around this location.

Okay for my one night stay to be near the airport but I wouldn’t book this hotel again. It also doesn’t feel like a 4 star hotel, and while my room was spacious it could use some updating.

The hotel was attractive and staff were great. We had to leave too early to enjoy the breakfast, but we did eat dinner there and it was very good. The hotel is in a more industrial area so it’s not as convenient to the downtown/historic area. That being said, they do have an evening shuttle to take guests to various locations. We partially picked this hotel because it states that they have an airport shuttle, which it did not.

Hotel is nice. Area is very industrial and not very clean.

The coverlet on our bed was dirty. Our toilet seat was broken. Our shower didn't work, it dribbled out water.

No airport shuttle although they called a cab very quickly. The original ad said they had an airport shuttle. They do not. Also-not many places to walk to eat around. It’s very industrial and not particularly a great location. Thankfully their on site restaurant was very good.

Beautiful Hotel

Starting with the positives the staff were very friendly and helpful and the breakfast had a lot of variety. The negatives, the rooms look nothing like the pictures its a very dated hotel, the AC made a loud noise all night but didn’t work, the shower felt like you would fall through the tub at any minute. The area is quite possibly the ghetto bordered with China town. It is very sketchy industrial area with broken glass and garbage everywhere, and smells of pee. The hotel offers a free night shuttle into town which was great because you likely would be robbed if you attempted to walk to the metro station even during the day. It’s also close to a giant prison. Do yourself a favour and stay somewhere else.

The room pictured doesn’t match the actual room. BEWARE OF RED CARPET ROOMS! Given a room w/old disgusting dirty & heavily stained red carpet. Bathroom very outdated & dirty. Complained and counter employee said upgraded rooms are different. He made it right and gave us a clean room w/tile floor. But couldn’t get key card to work though. Gave us physical key to get in and luckily our prior hotel key card worked to get lights & tv on. Also we weren’t allowed to eat in restaurant dinning room bc having a private event so put us downstairs looked like employees’ quarters. Food was not good. We had to check out 5:30am for flight so wasn’t able to have complimentary breakfast starts until 7:30am

Great rooms, very clean, and a great patio for night time.

Clean room, comfy bed and breakfast was ok and friendly staff

Magris Hotel was excellent, It was very clean and comfortable. The staff were very helpful and friendly. Breakfast was very good and the advice we received regarding various planned trips were spot on. The location was not ideal but it was good value. Enjoyed our stay in Naples.

This property its seats in the middle of industrial area. People in this property are very nice.

Nice clean hotel, breakfast was so good , just shower is so small , not enough space to turn around your body inside