Here’s the revised version of your review, incorporating that detail and sharpening the tone for a more disappointed, impactful effect: ⸻ We had an extremely disappointing experience at this hotel from start to finish. After a long trip, we waited over three hours just to get a room, only to discover that it didn’t match the view we had paid for. We were moved three different times, yet none of the rooms came close to what was advertised or justified the price we paid. The rooms are outdated and poorly maintained — the furniture is worn, the carpets are stained, and the hallways look more like a hospital corridor than a resort. Nothing about the accommodations reflects the photos or descriptions online. The beach is another major letdown. It’s not sandy as shown, but mostly dirt and rocks, making it uncomfortable and uninviting. The buffet, while available, is poorly organized, with little clarity on what’s included, and staff were unhelpful and dismissive when we raised concerns. To make matters worse, the property is about 1.5 miles from the city and far from everything. Without a car, getting anywhere convenient is difficult and time-consuming. Overall, this property fell far short of expectations and was an utter disappointment. Save yourself the frustration — do not book here in Nerja. What a complete waste.

Beach

Lovely hotel, excellent spot right by the beach.Would definately stay again.

Noisy, thin walls, queues for breakfast, spa hotel but you had to pay extra for spa, busy on sunbeds, loud entertainment, emergency lights come on in our room at 7am one morning and at 4.49am on another morning, these lit the whole room up and woke us. staff were not interested in our concerns and when it was suggested on check out the least they could for our inconvenience is include the 8 euro bill for two glasses of wine as an apology they refused and didn't even apologise. Not a 4* hotel as advertised.

Beach was not very nice sand and waves were dangerous, very rough due to waves and winds Was very windy then entire stay However pool area was nice

Poor hotel with no quality at all. We have left after one night loosing 2 nights. If you like anything good don't waste your time and money. It is just too basic in any way.

Great location!

The propery is located right by the beaach with a great pool for adults and kids. It was quiet, and offer some amenities during the day. The daily breakfast was very good, and the new chiringuito bar by the beach is great for a quick lunch or drink.

Dirty and needs updating. Roaches in lights of rooms. Does not look like a 4 * hotel.

Thanks to everyone

We visited the hotel for a family wedding, the wedding area and overall event planning/day was 10/10 however the

Nice hotel, just what we needed for a few days of relaxation before heading elsewhere. Nice pool area, and good drink choices within the all inclusive. Food options in the all inclusive were as expected/standard, but good value for money for what we paid. Staff were friendly and helpful.

The hotel is nice but never a 4 star in my opinion. It would require a refurbishing.The bedroom apartment and ensuite are very outdated. The location is great and we overall enjoyed our stay

We booked a studio with balcony, having seen the pictures on Expedia but the room we got was nothing like it! No balcony, no view. Placed in corner room right next to ping pong table and bar. Towels replaced once during 6 day stay. Bed covers thrown over bed, not changed or made up. Floor wasn't brushed once. We asked to change room on arrival (Mon) but were told not possible until Wed. Told Tues evening not possible until Thursday, that reception would ring me. Rang me Thursday early afternoon to say no room as I should have gone to reception after breakfast (they had told me they would ring!) Receptionist said room may be available next day but not guaranteed. We were unable to unpack suitcases as had been told 3 times we would be moved to another room. I did not get the holiday I booked and paid for as advertised. I chose studio with balcony and view but the room we were given did not have a kitchen, balcony or view. The fridge was facing bed. On arrival it didnt even contain bottles of water! It cracked and banged throughout the night. Ping pong balls constantly hit our patio doors and we were right beside outside seating bar area, were other guests sat and smoked. The hotel is nothing like its advertised. All inclusive is restrictive. Not all cocktails, snacks or icecream included. Snacks can be ordered and paid for! I strongly feel this hotel is falsely advertised. We were not the only people who asked fir change of rooms. Pool area cordoned off for reasealing! V. Poor

Great location directly on the sea shoreline.

Lovely hotel, excellent position on the beach, food good, recommended

Property was very clean and tidy. Reception are looked amazing, dining was ok, food was mostly cold as is always with buffet food, not much variety. Bar was like an old peoples home, looks and people wise, entertainment was a quiz and bingo. We went all inclusive but didnt like the amstel beer, didnt taste like normal so bought heniken as wasnt on all inc. deal, soft drinks were flat also. Apartments was ok overall, we had spectacular views staff were polite, limited english but that was ok, always helpful. Mini market on site was a bit expensive but it was there if you wanted anything, overall it was ok, town was a 25 min walk from the hotel. Next time we will stay in town as most of everything happened there from 6pm onwards, Balcon de europa amazing, restaurants amazing. Weather wzs also hot for start of April too.

Large apart-hotel by the beach, 15 minutes scenic walk on the promenade to Nerja. We stayed in a one bedroom apartment with a balcony and beautiful views. The decor was slightly outdated but the apartment was particularly spacious, very comfortable and with a big bathroom. It was spotless and thoroughly cleaned on a daily basis by friendly staff. We stayed Half-Board. The main downside for us was the food which was of poor quality although there was plenty of it. It didn't help that the restaurant was lit up with neon-lights and felt like a refectory. There was a grilled fish option every night and we managed OK with that and the overcooked stewed vegetables or salads and delicious melon slices. We avoided the cheese, ham and charcuterie which were of the plasticky, reconstituted type. In short, this is good value hotel to use as a convenient base but the food is definitely not 4 star.

Property and rooms need updating, for example mini kitchen doors and drawers broken in room. Staff were very helpful and friendly. Breakfast buffet was good, as was the evening meal which we had twice. Location good for us, as needed car parking and enjoy a walk into the resort.

We had a three night stay as a group of friends - two mums and daughters. Initially booked a one bed apartment, however the sofa bed had not been made up on arrival, there was no bedding/towels etc. and the bathroom was off the main bedroom so was not practical at all for a group to share. We ended up changing and paying extra for a two bed apartment which was much better. The hotel is clean, however in need of some modernisation in the rooms. We also noticed pest control doing a deep clean on several rooms on our floor which was a little off putting… might have been better not to have anyone staying in the rooms in close proximity to those being treated!! Food choice was good and there was something for everyone. It’s a good 25 minute walk into Nerja with not much in the immediate vicinity, but really useful to have a main bus stop directly outside the hotel. We did a trip into Malaga, and lots of other routes we could have tried too. Overall, wouldn’t return. The pest control put me off, and it’s too far out the centre.