7.4
Pleasant
From 460 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

8.0

Service and Facilites

8.2

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Traveler Reviews The Old Mill Hotel

Number of reviews per page
20
40
Top reviews
David
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent service. Good room, speedy internet. Lots of free parking. Lovely staff. Good value food and drink.
Jonathan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Nice location just outside the center of Ramsbottom. Good breakfast.
Verified traveler
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is very dated but in a lovely location. Beautiful scenery and close to Ramsbottom which is a great town. The room was small but very clean. The breakfast was just ok a bit frazzled. Black pudding was like a chared wafer crisp un eatable. Ok for an overnight stay
David
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Poor
Victoria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall a nice little overnight stay for myself and my so . The family room however is very tired and requires some attention particularly the bed which has seen betrays. The mattress was too soft and the springs could be felt. Not an overly comfortable sleep.
Paul
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice and hidden away. Room, fittings and furniture very dated. No USB charging ports. No telephone to reception. Strangely only toilet paper with about 9 single sheets left on roll. Swimming pool, Sauna room was a blessing.
brian
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great staff, pool and gym, nice breakfast, bar with selection of games, nice location
Steven
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very nice hotel with excellent sauna , steam room , pool and jacuzzi
MarinMartin
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room clean and tidy, used the spa faculties both days, Staff extremely friendly, made our dog Molly very welcome in the bar area, she loved the attention. Reception staff very helpful. Even the other guests were lovely and chatty.
Zena
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Wecstsyed for one night as we were meeting up with friends in Ramsbottom. Hotel is in a lovely location, within walking distance of the town and a really nice area. The staff were very friendly and welcoming. Excellent service. The hotel is in need of a refresh really. We had a very old fashioned shower in our room and things just looked 'tired'. However, we only usually stay for one night so ok for us but if staying longer i think the bathroom and rooms need a bit of modernisation. No offence. We had a nice evening and the price was reasonable.
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Adam
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Arrived to be told that the last time we can have breakfast is 8 o’clock I questioned this as nowhere does it say that & we were told that there are only 14 spaces and every other one is booked so we have to have breakfast from 7 o’clock to 8 o’clock or we can’t have breakfast. What a shambolic way to treat guests and nowhere does it say that in your literature when I booked the hotel room I was not told that I need to book a slot for breakfast had I known this I would’ve booked breakfast for 930 however we were told 930 but on your website it says 10 o’clock Something is wrong and it’s not us! Roll onto Sunday morning and we came to breakfast at 09:20 to see 6 empty tables & greeted by the friendly waitress who said you can sit at any table for 2……. We then enjoyed our full breakfast without any issues. So as I suspected, the information about having to book was utter codswallop. I’ve travelled the world & bar covid rules, I’ve never had this kind of ridiculous restriction placed upon breakfast. Also told only until 09:30, website says 10:00 at weekends.
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Hayley
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Thebhotel staff were veryvnice and the parking and locstion were both really good but the room we were given was very old and tired, it was clean and the bathroom part was ok but the room was badly in need of some tlc. Another nigglenwas no plug sockets near the bed they were all over the other side of the room. The noise was the issue with this room, though, banging doors until very late, and the sound of what we were told was the pool pump meant very little sleep. The doors were staff usage as i think we were near a door being propped open and closed whilst sorting the bar and then again at breakfast. The pool area was also badly in need of a thorough update. We had no hot water in the female changing rooms both times we used the pool. I really wanted to give a better review as the staff were lovely but sadly i can't
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Jacqueline
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very pleasant 2 night short break , helpful and friendly staff . Enjoyed breakfasts and evening meals . Enjoyed swimming pool,steam room and sauna.
Geoffrey
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We have stayed at The Old Mill on numerous occasions over the years. It is always very welcoming but now is in need of a complete refurbishment. It is very clean and the staff are excellent,but so much of it is worn and outdated. It's location is really good and it has plenty of parking. I believe a refurb is due this year and we look forward to our next visit. Softer pillows would be good!
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Steven
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very nice peaceful hotel a few mins walk uphill from Ramsbottom ELR station
Stephen
icon-Business
Business
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

My room was large, clean and had all the facilities needed accessed through the bar, few stairs and a long winding corridor with tatty threadbare carpet in places. Staff were friendly and polite, as was the breakfast. Enjoyed the jacuzzi, steam room and slightly too cold pool after a day of training.
Will
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Lovely location, its a shame the hotel is very tiered The shower was awful no pressure at all barely wet you Room was ok but very only clunky furniture, bed was comfy. Room was not cleaned for 3 days ( it was over Christmas) Staff were friendly
Stephen
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Comfortable room. Very clean. Staff very friendly & helpful. Quiet location & handy for shops bars & restaurants. Good breakfast.
Lesley
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Friendly staff lovely food in restaurant the only thing that I was disappointed in was my breakfast a little over cooked
Julie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Got charged at check out , even though we had already paid in full when booked weeks ago. Thankfully the morning reception staff spotted this error and put a refund through. Great staff, great atmosphere within the bar area. Everyone so friendly including all the other guests. I think it’s a Northern thing to be so friendly. Hotel a little tired in places. Family room was large, but double bed , we are used to a king size . So was a little too small and quite uncomfortable. Dipped in the middle. Pool, jacuzzi and steam room were good. Pool was a little cool, but soon got used to it. Ramsbottom or Rammy as the locals call it was very nice, great pubs 8 minutes walk from the hotel. Indian restaurant (Indian Lounge) was brilliant. Very friendly and a brilliant meal
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