Welcoming and helpful staff. Great location. We look forward to returning.

The hotel was lovely. The staff so very helpful. The location is perfect.

Absolutely first class service, superb Florentine hospitality, elegance from the Due Torri Hotels group is of a level that perhaps guests need to live up to, not the other way around. It is one of the most central hotels in Firenze, 50m from the Piazza della Signoria, and a hotel since 1753 there.

The Bernini is spectacular!

Excellent. Only issue they only have one elevator working. Hopefully the get the other elevator working soon.

Fantastic hotel and I had a great time, everyone was very kind.

The hotel was awsome. Meet above my expectations. Room service was great, you wanted something and just in few minutes it was at your door. Breakfast was good and location great. Just the room size: basic room was very small so I would expenses few hundreds more to get the bigger room. Bar had so much variety on the drinks. Oveall shout out to all staff for their professionalism and awsome job. Overall superb place and highly recommended.

The hotel is very clean, the staff are very helpful and personable! Location is great, you can walk anywhere and everywhere that is worth visiting!

Beautiful hotel, breakfast room was beautiful. Rooms very large, staff was great & location was excellent.

Very beautiful and clean hotel, in the middle of the city. Great customers service

This place is great all around ! Highly recommend it.

Excellent location, staff, and grounds.

Great location, helpful staff, atmospheric decor, fast wifi useful for business work

Excellent location where you can walk to anything. An oasis in the city.

This is a repeat stay. Loved it and loved the VIP perk of the bottle of wine. Grazie!

Amazing stay! Clean room, extremely helpful staff, and great food.

Clean room, front desk staff was great, accommodated early check in/late checkout. The staff during breakfast was variable. The breakfast buffet was ok. The location was great. The bathroom/tub were great as well. The beds were comfortable. The robes looked super worn, definitely overdue for replacement.

Perfectly located. Near major attractions, but quiet location. Clean rooms and very attentive staff.

Excellent experience. Strongly recommend

Facilities were great, people outside kept commenting on how nice the hotel looked. Gave me that mama I made it feeling. 😂 Honestly the hotel and amenities were great, location was great and added to my overall experience of the city.