Overall Ratings & Reviews Sleep Inn & Suites Springdale West

The room key had to be redone when we checked in and again on the last night. The night clerk said it was because it was beside my husband's cell phone, which it was NOT.

It was ok. Compared with a couple of years ago, it seems to be deteriorating more rapidly than it should. My TV remote was not working. My bed did not have a top sheet so the only cover I had was a scratchy comforter that I wasn’t sure had been washed

Best check in experience every, super friendly young lady!

The most comfortable beds and pillows I’ve ever slept on!

Great place for overnight stay. Breakfast was adequate, but nothing special. Very comfortable room.

Dirty fridge in room, but everything else was good

Great accommodations and great price compared to other hotels in the area!

The property was great! We really enjoyed our stay. It was in a perfect location and great dining options close to it. The only thing negative I have to say is that the breakfast was very disappointing.

Nice clean hotel. The laundry detergent or fabric softener had an odd herbal or spicy perfume smell, but all the linens were obviously clean. At breakfast, a watery orange drink mix was used instead of real juice, but the rest was about what one would expect. Lots of other options for food were nearby. Overall, was a good experience and we would stay there again.

Very enjoyable stay

Everything is good

I thought it was a little silly I had to pay $10 to check in hour and 15 min early. The hotel was empty. The staff at front desk was also pushy about deciding right then if I was staying another night. Said the price was only if I said I was staying right then. It seemed a little tacky and shady. Hotel was nice, comfortable, clean, and very convenient.

This hotel was perfect for our stay. Close to restaurants, lots of parking, quiet, close to the interstate to get to Fayetteville and to get out of town. Rooms were good size, clean. Breakfast was ok, on par for most hotels with free breakfast.

The bed was comfy and everything was clean.

The man at front desk was accommodating, but unfortunately felt the need to run down the neighboring facility to make his look better. Not too classy.

Kept up nicely

Staff was very friendly. Check in was very quick.

Very clean, big rooms, safe area, close shopping and restaurants. Average motel breakfast.courteous friendly staff. Definitely stay here again.

Front Desk Agent Was Great No Complaints Room was big clean and excellent except two things #1 why jack the price up on game days and #2 the ac did not work well when i looked at thermostat the batterys were dying so it was kicking off

It’s an old property and the room had a musty smell. But the beds were very very comfortable. Would recommend bringing your own pillow. Ours wasn’t very comfy and now I have a crick in my neck. But the beds were super comfy!! It was very quiet and breakfast was hot and satisfying!