Overall Ratings & Reviews LHP Hotel River & SPA

This is a charming hotel with a wonderful restaurant and live music. It is in a great location, offers great service, and is very clean and modern.

Great location, Clean and safe.

I was very well looked after staying at this hotel. The reception staff were lovely and all kindly wished me a happy birthday with a note and cake, it was so sweet and thoughtful. Elena was a wonderful therapist who gave me a perfect massage, while being kind and wishing me a happy birthday also. My room was spotless and breakfast options were endless. Great location too. Special thanks to Adil for helping with my bags and being so friendly!

Wonderful staff who helped greet us and with luggage. They were kind and helpful. They had great recommendations. Rooms were clean and modern. Perfect location on the river in Florence. Less than a mile walk to all the main atttactions in Florence.

Nice

Fabulous staff, Paolo and Adyl were fantastic!

Paolo at the front desk was such a gracious host from the day we checked-in. He was super helpful and attentive to any of our requests, and we were traveling in a large family of 8, with one family member in a wheelchair. His recommendations were always on-point and very enjoyable. The hotel location is also perfect for walking the streets, shopping, dining options, and a great view of the river. And the rooms with balconies were perfect. We would definitely stay there again.

Nice staff

Nice and friendly staff

This is a small, very cozy and clean hotel. Everything is new and very stylish, a wonderful modern thoughtful design. There is a restaurant, a bar, a wonderful winter garden, two saunas with dry and wet steam, a spa, massage, etc. The service is top notch. A very rich breakfast to choose from, which is included in the price of accommodation. Excellent staff. I would like to especially note the following persons: - Adil, the person who is always near you and solves all problems; - Tomazo, a manager who is a skillful organizer of your vacation; - Katarina, in whose hands the products turn into a culinary magic; - Andrzej, whose smile illuminates everything around; - Alessandra and Francesca, who guess all your wishes; - Constanza, who will always answer any question, and many others. The hotel is perfect for a family vacation, I can recommend it to everyone. Very convenient location.

Staff and cleaners were fantastic and the room was almost perfect. My only issue was the shower which regardless how was used, ended up flooding the bathroom floor, we used half our towels trying to stop this each day. The location of the hotel was brilliant aside from a couple of more run down streets nearby.

It was very good and frenidly and we will do it again

Amazing time

Wonderful modern decor; very friendly, helpful staff; great location which is walking distance to major attractions in Florence. Excellent experience there.

Everyone is so helpful. Grazie! ♥️ Walkable - churches, museums and sights to see in Firenze. 🇮🇹

Close to attractions in Florence. Clean and comfortable. Quiet.

Place was great, but I was disappointed with the service. Our hot tub wasn’t heating and I called service to fix and they never came back. Also was having issues with the air conditioning and again, no one came back to assist. Then the hot tub leaked.

Hotel looks new compared to others in Italy. The front desk staff were extremely nice.

The property was very clean. There were a few downfalls on the first floor rooms. My window looked into the hotel dining area stocking room. There was no ironing board or iron in the room. I had an iron and board brought to the room and the iron had an open cord that didn’t work properly. The Chef at the restaurant was fabulous. We were the only ones dining that evening and he made a special 4 course meal for us. Walkable to the town center. Convenient location. Overall rating would be a 4.

Stayed at this hotel for 1 night, it was a very comfortable and pleasant stay.