Room was great, clean, comfortable bed, excellent location

The room was tidy but not clean. The surfaces needed to be wiped and disinfected. That was upon arrival and after the cleaning service visited. The proximity to downtown, parking, and the guggenheim was fantastic. The amenities were great. We enjoyed the novelty of the bidet.

What a wonderful stay! While our room did not overlook the riverfront directly, we could easily see it from the comfort of our window. The room itself was quiet and comfortable, and having a bathtub to soak in made it even more enjoyable. We were able to get to nearby restaurants and museums with ease. And the staff were very friendly.

Great option at the heart of Bilbao. Friendly staff and a very comfortable bed.

Staff very nice. Room was huge with a great shower. We had booked the double room and the bed was a king size! Shower was great. No conditioner provided if you use that. Breakfast was a huge selection. Very worth the €. Location was walkable and ideal. Would definitely stay again.

Super excellent

What a well designed hotel. Very comfortable and good location. The staff are very helpful. I stayed for a week and would stay again.

Very clean, nice size room

Clean room, friendly and helpful staff

This was a perfect hotel for our three night stay. The location was ideal. We upgraded to a room with a view which provides a reading spot in the window overlooking the river. There was a glitch in our check in which the staff completely remedied and offered a nice snack delivered to our room. The room had amenities such as large quality bath towels, hairdryer, room safe and mini refrigerator. The bathroom had shower gel, shampoo and lotion. The breakfast buffet was beautiful and included some Basque specialties.

Lovely service, clean room. Especially helpful receptionists.

Brilliant stay. Excellent location and very friendly staff. The room was large and well appointed.

Location. Location. Location.

Wonderful hotel! Great location, excellent breakfast.

Everything was well organised and the staff were very helpful

Loved this spot! Amazing staff, great breakfast and plenty of amenities.

New, upscale hotel, very accommodating staff, good breakfast. Clean, quiet, close to museum.

Very cleaned, staff friendly. Good location

Room was excellent. The staff werw syper helpful and fiendly. Rakel provided us awesome recommendations.

Comfortable room with beautiful views