Will not stay again. There was no intercom to ask us to leave when someone pull the fire hose or something.

First of all they charged an extra $100 deposit. I was not happy i had just got off my flifhflight

Quiet clean convenient

Very dirty . The sheets were not clean. The hotel itself was not clean. The staff were not extremely willing to help. The room keys and elevators did not work. The outlets inside the room also did not work. $100 fee was charged for deposit that I have not received back. The breakfast area was not clean and there were no plates and eating utensils readily available. Over all horrible stay.

The property is located outside the city and within 20 minutes of Midway Airport. Since my flight was leaving out of Midway, that was the best thing about this property. I checked in on a Friday night and the man working the desk did not even have the courtesy to speak beyond asking me if I had a reservation. I'm sure he only asked me that because there was a handwritten sign saying "No rooms available, Sold Out." After that, he went mute, he literally looked at my ID and gave me my room key. That was not a normal experience, no welcome, no greeting, not even a quick logistical rundown of where the elevator was located, etc. To make matters worse, the water in the tub/shower did not come on. Thank goodness the toilet and sink's water worked just fine. Since I was only staying the night, I suffered through. Needless to say, I do not recommend this hotel.

Key problems

For them to have Roaches and up-charging is diabolical. I had to change my reservation due to flood warnings where I was coming from Someone said to me ( Yes they’ll change my reservations) then when (Expedia) called they wanted to upcharge me, then stopped answering the phone all together. I was out $150, they didn’t want to work with me nor wanted to give me my money back. So be careful booking with them, they have roaches

This hotel is outdated and in terrible condition. Our room smelled of Marijuana and the door had to be slammed in order to shut it. Beds were extremely uncomfortable and shower had mold in it. Not sure when the last time the carpet had been cleaned or vacuumed. The lighting was very dingy and room seemed dark. Didn't stay for the breakfast, but it didn't seem like they had much when we walked through the very small area. There is a Dunkin' Doughnut and McDonald's close!

This property was not upkept. The worst part was that we realized we were provided a room that did not lock. One night when we arrived we leaned on the door as our hands were full to get the card key out and the door swung open. We thought to ourselves did we not close the door? So we closed it shut and pushed the door open again and the door opened with no key necessary. We spoke to the manager who stated they apologized for the inconvenience that there was nothing they could do but watch through the camera to make sure no one walked in on us at night. We asked for a different room and they said they could not provide one. The next day they attempted to fix the door but failed and now the door could only be opened with a manager key. The manager apologized and stated our stay would not be charged due to inconvenience and provided us a discharge invoice with a $0 charge as we had been staying and leaving our belongings in an unsecured room. After a week I noticed orbtiz never made a refund of my stay so I reached out and orbtiz reached out to the hotel which they stated that they never offer refunds per their hotel policy has a no refund policy. So not only does the hotel offer unsafe service they are deceitful when trying to resolve issues with their customers. I would not recommend service with this hotel.

Unfortunately, our experience was below expectations. The cleanliness of the hotel left much to be desired. Our room, including the carpet and bathroom, had a noticeable smell of dust and humidity. Breakfast offered very limited options, making it an underwhelming start to the day. Overall, we were quite disappointed with our stay.

Clean

Nice

Beds were way too small, rooms were small.

They charged me 100 USD for a security deposit and they didn't return it to me.The room was fine, and the service was good.

Close restaurants and gas stations with a 7/11

The stay was okay. There were stains on sheets and towels, room overall did not feel clean. There was a dead beetle on the floor of the room.

Free breakfast was nice

They were very accommodating

I like that this property was quiet. It was nice and cozy, the bed excellent! My room’s window face the street, across was McDonald’s. I liked the feeling of being away from home, but at home. I am humble and would different stay here again requesting this room.

Property was clean and quiet and staff accomidated my reqest for first floor room by upgrading me to a king size room without an extra charge. Breakfast was wonderful everyday.