Incredible location, room was fantastic and staff couldn’t do enough for us. Would definitely return.
Francesco
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great breakfast and super polite helpful staff
Francesco
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Friendly and happy staff. Really polite and nothing was a problem
Josephine
with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location and entrance to Pacha included!
Donna
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Everything was was lovely
Thank you
The receptionist Evan went above & beyond for us
Would highly recommend this hotel xxxxx
Nisha
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Thoroughly enjoyed our stay here, the staff in particular made our stay wonderful. A big thank you to Ivan and Alexandra for being so helpful and answering any questions we had and for being so friendly and good with my son.
We had the master suite and it was so spacious we loved it. Would definitely return to this hotel!
David
Business with Partner
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The welcome was great - the front desk staff are very accommodating. The hotel is stylish and comfortable.
In terms of improvement, none of the breakfast staff could raise a smile - all were very unfriendly and not at all helpful. A stark contrast with the other staff. They need to sort this department out.
Verified traveler
Leisure with Friends
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Everything was great, and the staff was wonderful. Rooms are beautiful.
Zachary
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Pacha is the best!!
Melissa
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Lovely room and staff went above and beyond to make our stay comfortable
Justin
Business with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Great job managing the flooding and keeping guests happy. Was a lovely experience.
charlotte
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Gonna stay there every time!
Taliya
with Partner
10.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Pacha Hotel was fabulous. The junior suite was spacious and very comfortable. The cleanliness of the hotel was impeccable. However, it was friendliness of the staff and their willingness to attend to us and our needs that really made the hotel standout.
Nickie
Leisure with Friends
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Beautiful room, breakfast was really nice, free entry to pacha saved us some money!
Keyana
10.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
LOVE
Liam
Business
2.0
/10
Reviewed 86 week(s) ago
Hotels.com verified review
Two beds as one very uncomfortable. No room service available and chrome cast didn’t work. Should have been given a full refund with what I pay I believe.
Richard
Friends and Family with Friends
8.0
/10
Reviewed 105 week(s) ago
Hotels.com verified review
Only a short stay, reception staff very helpful.
However the suite left us all perplexed with a glass door on the toilet offering zero privacy.
Alberto
Leisure with Friends
8.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
No gym. No pool.
Andrej
Leisure with Partner
6.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
This was my third stay at the hotel this year. We are overall v happy with the facilities and the location of the hotel. Free parking is v convenient. What I am surprised by though is that the hotel started charging a 10pct service fee at check in. Not only is this very unusual but during this stay the hotel didn’t even mention the charge when I was asked to settle the outstanding bill. Only after I asked I was told they added an optional service charge. I find this very unfortunate and unnecessary. I don’t know if any hotel that does that. Especially not at check in.