Overall great employees at front desk, concierge, bellboy desk and room cleaning. Fantastic buffet breakfast and Lounge at 26 floor that could use some improvements for breakfast time (some croissants perhaps?). Great location and a bakery at the lobby with amazing desserts.

Helpful reception, best hotel gym I’ve ever been to, business lounge is great, food hall close by is great. Short walk from a great little cafe I could - Panattoni Cafe

yes

Room service till 23:00, front desk the same. Basically you’re on your own after 22:00. Restaurant service very slow yet crazy expensive.

Room

Flight seervice with LOT was excellent and hotel service was also very good

Staff friendly and professional. Lovely room, clean and comfortable. We were given a room on the top floor with fantastic views.

Pillow cases were not changed. Side table was sticky. Bathroom sink was not cleaned. Front desk staff were good though.

Friendly staff. The restaurant and little bar leave a lot to be desired in such an up scale hotel. Room service after 11:00 is awful and items said to be available were not. Nice rooms good view, The gym is simple awesome if you have time, it’s a commercial gym has everything, again it’s awesome. What I can’t figure out is many hotels I’ve stayed at here and at airport etc , Don’t have a simple coffee maker, You get a hot water pot . Sooo disappointing for Hilton , but Marriot at airport is same way. High end hotels lousy restaurants, Breakfast was good though.

Breakfast

Very professional friendly staff.

The service is A1A, top! The selection of employees and their trainer are exceptional. These people ‘enjoy’ working here and help you. Always with a smile, always ready. My list of outstanding people is long and I risk skipping some, but here it goes: Maja, Levan, Oybek, Kuba, Wiktoria, Andrew, Rafal, Paulina, Martyna, etc. The location is perfect, parking convenient, walking distance to the large shopping mall, to parks, etc. quick airport access too. Highly recommend it. Book early because they do sell out.

Nice hotel but service in lounge and in room amenities were lacking

Good,I had fresh carrot and apple juice

Excellent property, friendly staff, amazing breakfast options. The gym facility is world class, and the spa is reasonably priced. Great location and within walking distance of fine restaurants, and the main train station is a 15-20 minute walk. I will definitely rebook on my next trip to Warsaw.

One of the best places I’ve ever stayed at

Location is the best in Warsaw , Amazing breakfast

Hotel 20 minutes maybe more walking to center

Nice place

Great view . Clean rooms . Great location in central Warsaw. Much better than Hotel Sobieski we went to the day before. Underground hotel little pricey.