Overall Ratings & Reviews Paradisus Palma Real Golf & Spa Resort All Inclusive

Cleanliness, several pools to choose from, Expedia customers given priority and booking dinner with friends became faster. Open space …even if it rains lots of areas to stay dry and have fun…

The hotel rooms were excellent. There are several swimming pools, none of which is crowded. The staff was great!

Hotel very nice. Everyone was attentive. I was not able to use any of my credits as I was told they were not valid as I was not a specific VIP member. Very disappointed with that. Also an all inclusive and we were being charged for certain items.

Great place to stay

We loved our stay at the hotel. Everything was clean and everyone was super friendly. We loved the availability of multiple pools and multiple areas for getting food. The kids club was such a hit for our kids - it was the first hotel we've been at that actually had activities and things for kids to do. I would definitely recommend going here with kids.

They lack in entertainment otherwise thought the place was great.

NEED TO DO A BETTER JOB DEFINING ADULTS ONLY BEACH AREA VS FAMILY AREA

⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of staying at Palma Real, and I can confidently say it was an amazing experience! A huge highlight was the exceptional service provided by the guest concierge, Antonio Manzueta. Antonio went above and beyond to ensure my stay was perfect. His attention to detail, friendly demeanor, and expert recommendations made all the difference. Whether it was arranging reservations or providing local insights, he was always there to assist with a smile. Thank you, Antonio, for making my stay unforgettable! I can’t recommend Palma Real enough, and I look forward to returning soon!

The hotel was immaculately maintained. The food was the best I’ve ever had at an all-inclusive and the staff was all very friendly but special thanks to Antonio, our personal concierge, he checked in several times a day to make sure we didn’t need ANYTHING. Also Emmanuel was the best on-site excursion coordinator! Ask for both of them, you won’t regret it!

Service and food and amenities all tops! No complaints. Staff are friendly and pleasant and helpful. Highly recommended place.

When i brought up the VIP Platinum status, they weren't even aware of what it was. No upgrade was given. I actually ended up paying for a small upgrade myself for $75 extra per night. Don't expect a single perk here with expedia status platinum.

My stay was very relaxing. The staff promptly assisted with any issues I had

El servicio a la habitación se demora mucho por lo demás el hotel está muy limpio y bonito

One of the cleanest hotels, Very well maintained. Highly recommended! Uno de los hoteles más limpios de Punta Cana. Muy bien mantenido. ¡Muy recomendable!

Simple Paradise!

Service was amazing

I noticed from the moment i arrived that there is a system where favouritism is given to clients that tip well. And although thats a system thats custom in the United States. Not everyone that visits the Dominican Republic is a US citizen. With that being said, Resort hotels need to offer a fair and open bidding system for new clients that arrive at the hotel to reserve at one of the several restaurant available. This is supposed to be a all-inclusive hotel, but if your advising clients to make reservations from 10am and everything is fully booked at 10:04am then its clear as day travellers that have been at the resort at least a day or two before have been allowed to reserve in block, which is unthical. I'm not a fan of buffets because most restaurants just replace on top of old food which can lead to sickness. The room service was cold and this was ordered on the first day and the following morning to the extent the only decent thing was the drinks. Its a shame because it was supposed to be a birthday surprise, however next time, i will hire a car and rent a villa. At least i know what im paying for.

Everyone at the resort was so kind and extremely helpful especially our concierge Kelvin!

Most of the staff is super friendly, the reserve section is worth the upgrade if you are looking for peace and quiet and a little extra attention. The property is all inclusive, but be prepared to tip… the staff appreciates it and you will never be ignored. From the beach attendants to the wait staff.

Hotel was not far from the airport, we have stayed at other places that were a long drive. Hotel grounds were nice and the area was clean. The food options were pretty good but limited times available for reservations made some nights difficult.