NH Collection Torino Santo Stefano

Explore NH Collection Torino Santo Stefano
9.2
Exceptional
From 908 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.4

Service and Facilites

9.2

Traveler Reviews NH Collection Torino Santo Stefano

Number of reviews per page
20
40
Top reviews
Argyris
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful converted building, spacious comfortable rooms and very welcoming and helpful staff that ensured our needs were met! Would gladly stay here again next time in Torino.
Xenios
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel very friendly Staff great location but would be better off if a double room came with 2 bottles of water and also additional water in the mini bar. Would go back if in Turin
Daniela
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location , beauty and clean
Edgardo Antonio
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

At the center of town. Walkable to all restaurants and shops
Jane
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was my second time staying at NH Collection Santo Stefano, and once more it was a wonderful stay. This is a lovely hotel, clean, nice high quality facility, helpful and welcoming staff, and peaceful. I had a problem with my shower leaking and they moved me into an upgraded room. They also booked me a car service to the airport. The location is also fantastic, so close to the royal palaces, 10 minutes from the main shopping area, and round the corner from a lovely little square with great cafes. Overall, I would definitely go back, it's a great hotel.
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Jeffery Denver
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Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is definitely a top tier hotel with very fine dining. We enjoyed our interactions with the staff, especially in the marvelously appointed bar/library, and loved our spacious rooms.
Eduardo
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excelente servicio y muy buena ubicación para recorrer los principales museos de la ciudad. El desayuno buffet es de alta calidad y gran variedad.
Laura
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was great and helpful. The breakfast could have had a few more choices. The staff did a turndown every night and left water and chocolates. Highly recommend this hotel.
Irena
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent location. Very friendly/helpful reception staff. We booked a superior room and were disappointed. Couldn’t see anything superior about it! It was perfectly clean and had everything you needed. But looked and felt soulless and like something out of the 1970s decor wise. Breakfast buffet looked good but the restaurant made no effort to welcome you not ask if you wanted anything else (eg fried or poached eggs). It was hard to get anyone’s attention. The young lady in the bar each evening was wonderful.
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Peter
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We had a lovely room and the hotel is in a great location
Cerys Mary
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff were super friendly and helpful. We did have quite a few issues with the room, when we first arrived, the internal door handle came off completely and the air conditioning was not working. The staff were super quick to come and assist by repairing the door handle and restarting the power to the room to resolve the AC. The shower door did not also close correctly and leaked into the main bathroom every time used. The common areas were lovely and the building itself was stunning.
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Matthew
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4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This is a great hotel, in a great location - but! The room I was in (premium room with terrace), was not sound proofed. All through the night and into the early hours, you could hear street traffic and tourists. You could even hear every footstep in the room above and the staff hoovering in the corridors at 1:30am. Unfortunately I book hotel rooms for their quality and comfort for sleeping. Because of the constant noise I can't recommend staying. However if you can get through the constant noise, the buffet breakfast and staff are very good/helpful.
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Robert R
icon-with Friends
with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Bartender Miguel was excellent. Best Negroni ever! The restaurant was excellent as well with chef Francesca and her attentive staff.
Larry
icon-with Friends
with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff were absolutely great, they were very helpful with directions and provided very good care.
Emily
icon-Family
Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful. Breakfast was wonderful. Staff very nice. Location perfect for the historic centre.
Norman
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Fantastic staff and rooms and location
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Lovely lobby, convenient location, decent room and nice bathroom. Staff were nice and helpful. Breakfast too pricey.
Rudy
icon-
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

amazing room...spacious and spotless! Comfortable King bed and the staff was amazing. Breakfast was very good....wide variety buffet delicious!
Aylin Rengin
icon-with Partner
with Partner
4.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

One the lifts were not working properly and we stuck in the lift even They gave us panoromic view rooms, could not see any view from the room The bathroom was terrible, not easy to take a shower even the bathroom curtains were touching myself while taking shower and they were not clean. Not easy and safe to get in bath A/C was properly heating the room
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Vanessa
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Before parking find out how much is the hotel va the parking that is next ro it
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