On arrival, around midnight, a few people were congregating at the entrance smoking, not a great start to an apparent 5* guest arrival.
I then loitered in the lobby until the night manager finally looked up from his screen before he gave me my room key and pointed me toward the elevator.
Room was ok, I suspect it was nice in earlier days but the furniture felt dated and tatty which is excusable. What felt dirty was the mouldy grout in the shower and the silicone that looked like it had been applied with a spoon.
Towels were replaced on housekeeping but soaps were not.
Breakfast was top tier, very good standard of food for the cooked items.
But the most disappointing part of the stay was inability to sleep due to the compulsory participation in the wedding event below the room. They had great music but it’s very tiresome when trying to sleep. I’d genuinely considered sleeping in the car it was so loud, not what you’d expect for what is considered a 5* luxury resort. I’d like to think that the ability to sleep is the most important factor of any hotel, and it’s not something this hotel sells at weekends!
Very disappointing stay in general as I’d hoped to escape the hustle and bustle but ended up feeling as though I was sleeping above a night club - or trying to!