Hyatt Ziva Jardín Tropical Tenerife

Explore Hyatt Ziva Jardín Tropical Tenerife
9.2
Exceptional
From 955 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Hyatt Ziva Jardín Tropical Tenerife

Number of reviews per page
20
40
Top reviews
Charmaine
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We have just returned from a fantastic week at Dreams Jardín Tropical and cannot recommend it highly enough. From the moment we arrived, everything felt effortless. The hotel is absolutely beautiful, with stunning architecture, lush gardens, and breathtaking views of the Atlantic. The location is perfect, close enough to the marina, shops, and restaurants, while still feeling peaceful and relaxing. We stayed as Preferred Club guests, which added an extra touch of luxury to the experience. The exclusive lounge, dedicated areas, and enhanced service made our stay feel even more special. Our room was spacious, immaculately clean, and very comfortable, with everything we needed for a relaxing holiday. Housekeeping did an excellent job throughout the week. The food exceeded our expectations for an all-inclusive resort. There was a great variety of high-quality options at every meal, and we enjoyed every restaurant we tried. Breakfast overlooking the ocean was a particular highlight. The drinks selection was also excellent, with premium options available and attentive service throughout the resort. The pool areas are beautiful, especially the iconic lagoon-style pool overlooking the sea. There were always plenty of comfortable sunbeds available, and the atmosphere was relaxed without ever feeling crowded. What really made the holiday stand out was the staff. Every member of the team was friendly, professional, and genuinely committed to ensuring guests had a wonderful stay.
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Amanda
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We visited as a family and loved the resort. The rooms were clean and well-maintained. The staff were helpful and resort amenities were fantastic. Location provided great access to beaches and boardwalk as well as restaurants and stores.
Nicole
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Really lovely hotel. Great drinks on the all inclusive package and some very nice staff.
Alexander
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely hotel one of my favourites
Katherine Mary
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Exceptional hotel - amazing facilities.
Jean-Luc
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I am staying at the Madrid Marriott Hotel Princesa Plaza and the breakfast is far way better than at Tropical. My wife was happy with everything except the breakfast buffet. My son got sick, so he stopped eating breakfast. Definitely the breakfast buffet does not meet the standard of such high quality resort. Please take advice from the Marriott Hotel.
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Brice
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wow, beautiful landscaping, lots of loungers, friendly staff. Absolutely clean and well maintained. Perfect location
Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everything from when we arrived to when we left was awesome. The most relaxing week away. The quality of the food and drink was exceptional. We will certainly be returning. Well done to all the staff
Shruti
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Brilliant experience. Very friendly staff. Views of the ocean and location were excellent. Breakfast was scrumptious (special thanks to the chef at the omelette station) but food at other restaurants at the resort could get better (basics like burger and wrap were underwhelming) . Would definitely come again for the hospitality and the vibe.
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ian
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Relaxing
David James
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Wasn’t checked in at the preferred reception for some reason ? Also the butler service was non existent in preferred club areas. Apart from that the hotel and service was excellent
Hanna
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

F
Rohit
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I recently stayed at Dreams Jardín with my family and overall had a great experience. The hotel is nicely located, and the breakfast spread is excellent with a wide variety of fresh fruits and juice options. The pool area is perfect for both kids and relaxing in the sun, although you do need to reserve sunbeds quite early in the day. The staff throughout the hotel were very friendly and helpful, which really enhanced our stay. A special highlight was the sunset bar—definitely not to be missed. The selection of drinks and cocktails is impressive, and the bartenders are always smiling and provide amazing service. We also really appreciated the hotel’s thoughtful service on our last day. Even after checking out, we had a late evening flight, and the hotel provided us with a changing room to shower and freshen up. This allowed us to fully enjoy our final day, including water sports and a beach excursion, which was a great courtesy. The only thing that held me back from giving a full 5-star rating was the room. Occasionally, there was a strange smell—similar to chlorine or a chemical odour—coming through the air conditioning vents. We had to open the balcony door a few times to clear it.
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Josephine
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent buffet breakfast with wide ranging choice including kids buffet. Staff lovely and friendly and good choice of amenities including table tennis tables, pools, fitness classes. Gym superb overlooking the ocean!
Karl
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Location: Great location as its on the main board walk in town and allows you to walk either east or west to other areas. Easy access from the main island highway. Hotel: Very nice, quiet with great amenities. We had VIP access which was wonderful and we utilized each day.Room: Very nice, quiet, spacious with good views. I would certainly stay here again.
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Brian
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Air conditioning wasn’t used but the facilities were
Alana
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Just amazing!
Calum
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We’ve been to this hotel twice now and are already booked up for later this year, best hotel on the island, location staff and the hotel in general are 10/10 ⭐️⭐️⭐️⭐️⭐️
James
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

An amazing hotel run by friendly staff in a fantastic location. The hotel is decorated with beautiful tropical plants, secluded from the coastal strip but close enough for lovely views from the bar. The food is a mix, great breakfast and lunch options but felt that dinner was poor, both in the booked restaurants and buffet. A small shame in an otherwise splendid hotel overall.
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Rich
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Brilliant hotel in a great location.
Number of reviews per page
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