I arrived at the hotel to be told that my room in that hotel was no longer available and they had moved me next door. The next door hotel was a downgrade from the original and the furniture and fittings in the room were very tatty with stains on the sofas, toilet although clean was very tatty
Doug
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very convient location and close to tube station (10 min walk). Room very nice and comfortable beds.
Graham
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Poor, broken and missing facilities when we were there. Apparently fixed now but doesn't help my one night stay
Benn
Leisure with Children
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Everything was excellent!
Jennifer
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Great location. Fine room for a reasonable rate.
Mia
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Excellent location
Verified traveler
4.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Check in was fine. Staff friendly.
Room was tiny and bathroom was old and very tired. Could only just get in the shower as the bathroom was very small. TV didn’t work the whole weekend.
A run down hotel in an ok location.
Shame to review like this as the staff were lovely.
Gary
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
We had a very small room that was not ideal for two people, otherwise this is a great hotel - convenient to walk to Holborn, Soho and for getting to Heathrow airport. Would stay here again but ask for a larger room
Gary
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great location and convenient to walk to the Underground, Holborn and Soho. Room was very large by London standards. Highly recommended
Verified traveler
Friends and Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Great hotel and location! Will stay again:)
Denise
4.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Definitely not 4* noisy. Draughty windows. Really run down. Good location though. Needs updating
James
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
My regular hotel, the Morgan, was booked, so I tried this one since it’s in the same area. It was just fine, and I’ll stay there again if the Morgan isn’t available.
Behnoush
Leisure
4.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Unfortunately , the water in shower was very low power. ;( we couldn't take a good shower while we stayed there. The the flush for bathroom was extremely bad . Had to flushed 5/6 times ti ensure nothing left there :(
The staff were friendly and location was walking distance to almost everything.
marta a
Leisure Family
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The staff and the facilites were all very nice. Highly recommended. Convenient location to all activities in London
Sheryl
Leisure with Friends
6.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The maintenance is poor.
James
8.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Comfortable, friendly hotel. Pleasant staff. Didn’t take breakfast which I felt was too expensive. Good location with lots of cafes and restaurants close by. Good local bus services to get around city. Elizabeth Line at Tottenham Court Road to Heathrow only 2 stops on bus.
Liza
Friends and Family
8.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
The staff were very friendly. We had a slight room mixup when we checked in but it was resolved quickly and professionally. The room was lovely, plenty of room for the 4 of us. There was plenty of choice at breakfast and all tasted good. This was a hotel in an ideal location, in easy walking distance from our theatre.
Herve
Business
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
It's an ok hotel
Neil
Leisure
6.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
TV didn't work, but overall comfortable for 1 night
Maria Jose
Leisure Family
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
The breakfast was very good, a bit expensive but good