8.8
Very Good
From 1,149 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews Hotel Sepia

Number of reviews per page
20
40
Top reviews
Brendan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very friendly welcome. The room is nice (good size, clean). Pet friendly but there is a charge that they added after I had reserved and paid. EV charging (Tesla and J1772) is available
Marc
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

terrible construction in area would gave preferred shortcut map prior to arrival hotel had no amenities to offer except restaurant which was pricy and slow service for breakfast
Geoffrey
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A really beautiful modern room with outstanding amenities. The bed was very comfortable, the towels were thick, the water was hot and plentiful and it was quiet. Would definitely stay here again when traveling thru.
Julie
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Machine à café pas nettoyée. Un peu de moisissure au bas de la douche
Gail
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Basic accommodations with updated decor. Two story building but no elevator. Restaurant is upscale, but no complimentary breakfast for travellors. Staff did speak English.
Carole-Anne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel, clean, and friendly staff. The restaurant is fantastic. The outdoor fireplace is lovely.
Jason
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I want to express my gratitude to the receptionist Melissa. I had a problem charging my iphone from my room and needed a new usb cable. She lent me hers to tide me over and then called around to stores nearby to check if they had the requisite cable in stock and then gave me precise instructions as to how to find the store. She then checked bus fares and routes to assist with my dinner plans. Her service was just phenomenal, especially taking into account that she was very busy when I checked in. She handled it all with acrobatic skill. I was super impressed and would definitely stay at this hotel again. My room was fine except for the bed. The mattress was uncomfortable; it felt like there was a steel beam running down the middle which made the bed uncomfortable to sleep in. But apart from that, the accommodation was fine.
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Suhavi
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

the unit was moldy and immediately made us feel sick. when we complained there were no other units available and we were not even reminded for our night when we had to leave.
Hana
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great value for the price. Everything was clean and tidy.
Antonia A
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Need take care the air conditioner smell bad
Anna
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Only issue is the construction going on around the hotel but out of their control
Shelly
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Not clean smelled musty. There was no bottled water. They said they were all out? Bar was closed on a Sunday so could not get anything to eat or drink
helene
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Les zones de travaux routiers autour de l'hôtel sont bruyants par moment. On a dû demander un nettoyage de bol de toilettes pcq ca suintait l'urine sous le siège mais par la suite ça été correct
Victoria
icon-Business Family
Business Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This property is marketed as a high-quality hotel, but in reality, it is no more than a motel. The location is terrible—it’s in the middle of nowhere, surrounded by construction, and access by car is extremely difficult. Even without the roadwork, there’s construction directly behind the building, so the only views are of bridges and highways. The bonfire shown in the photos is actually right next to the road. The room itself was very disappointing: it reeked of cigarette smoke, had no proper lighting in the bedroom (so good luck finding anything in your luggage). The sink is awkwardly placed in the corridor, and the shower/toilet is extremely cramped. The “mini-fridge” is really mini and practically useless. I’ve stayed in at least 15 hotels in Quebec City, and this is by far the worst experience. Do not waste your money here.
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jagdeep
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

First of all their was no water bottles in the room secondly, when we reach at hotel for check in we buy coupons for breakfast 37$ for 2 person but when we went to breakfast room they showed us where they write “S” it’s free in coupon and rest we have to pay and when we choose “S” item in breakfast they again charge us 32$ for that Which was so annoying Thirdly, telephone intercom in the room doesn’t work Our experience was so bad their We doesn’t saw this kind of service before in any hotel
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Roland
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All is good
Wing Kei
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice and clean
LINGZHI
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Air conditioning is not working well, area under construction now
Matthew
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel is very clean and our two night stay was very comfortable. Room looks modern and with all necessary amenities. I especially appreciate the Nespresso capsule coffee. Only thing to be aware is it doesn’t have an elevator (or at least I can’t find it). So carrying luggage to second floor room may be challenging for some. Currently there is a lot of construction around the block but it doesn’t bother us.
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Xinru
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice stay nice staff. But construction is around the property
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