Hard work to get hot showers, changed rooms but no better. WiFi very patchy and poor reception. Breakfast buffet was of a low standard. Swimming pool still out of action 3 weeks after due to be fixed.
Bed in bedroom was comfortable. Room was a little noisey.
martin
Business
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Needs updates
Guadalupe
Leisure
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Location
Bertha
Business
2.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
el hotel está vuejo, sucio y descuidado
Colin
Business
8.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
The conceirge staff was friendly and accommodating, and the restaurant was okay in a pitch. I really enjoyed the breakfast buffet. The only drawback was wonky WIFI speed and connectivity.
Armas Segundo
Leisure
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
It’s one of the best places to have a lazy days in Monterrey, you have a easy access to the center and it’s a good place
Paul
Friends and Family Family
8.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
I believe the hotel needs renovation. The heater in the lobby area was not working and was very cold, the pillows were a little too hard, and the room was really noisy.
Jose Ernesto
Business with Partner
6.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
No room service menu at room, needed to get the QR at elevator. Awful coffee service. Very slow and unstable WiFi. Being a business oriented hotel, these points break the deal.
Maribel Portal de la
Business
8.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
The place is convenient and comfortable. Not a very walkable área.
Jorge
Business and Leisure with Partner
6.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
room was a bit run down. walls, AC, windows and bed are not the standard I am use to at Courtyard.