Overall Ratings & Reviews Holiday Inn Express & Suites KITCHENER SOUTHEAST by IHG, an IHG Hotel

Nice amenities and breakfast was standard. Parking lot is a mess lots of pot holes. Beds were comfy and clean

This is the second time staying at this hotel. I came back to it because of the excellent experience the first time. The breakfast selection has improved.

The room was very clean with newly renovated bathrooms. I wish they had included comfort height toilets for us older folks. Still 5 stars.

Lovely hotel in a convenient location. Our room was clean and comfortable. The front desk staff was very friendly and efficient. Overall, a wonderful stay!

Very Clean and updated. Friendly staff and a good breakfast

Our stay was great! Hotel was clean, beds were very comfortable and the all day coffee and breakfast was a great addition. Staff were always happy and helpful.

The hotel was in a great area for shopping The area was clean and safe the hotel was overall very nice the automated pancake machine was cool.

Quiet, convenient and. Lose to where i needed to be with a prolice point i was looking for!

Nice

Good breakfast. No indoor pool or hot tub but not a big deal.

The bed was extremely comfortable. So i had an awesome sleep thats for sure.

Very nice rooms, desk staff are really nice

Clean and quiet Breakfast was good with plenty of options.

Great location stay for an early flight from Kitchener airport.

Nice

Very clean. Beds were comfortable. Breakfast was hot and well stocked!

Perfect hotel for stay

Great hotel option within minutes of Highway 401. Nice clean hotel with friendly staff. The free breakfast wasn't too bad as they had both cold and four hot options (eggs, bacon, beans, home fries). Overall great value and location.

Extremely noisy with adults and kids running around, screaming in hallways and in rooms. Dirty with popcorns under the bed, blood stain on shower curtain, urine stain on the toilet bowl rim. We asked for room change, they said “they’ll keep an eye out for it” which made no sense. Obviously no follow-up about that and we got zero sleep heading into an important work meeting. Will never stay here again.

The fact breakfast is only open until 9:30am is the worst. I would rather pick up a small to go breakfast I can keep in the fridge or have breakfast open until check out time which is 11am.