Holiday Inn Express & Suites KITCHENER SOUTHEAST by IHG

Explore Holiday Inn Express & Suites KITCHENER SOUTHEAST by IHG
8.8
Very Good
From 1,017 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.2

Traveler Reviews Holiday Inn Express & Suites KITCHENER SOUTHEAST by IHG

Number of reviews per page
20
40
Top reviews
Isabelle
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent
Tim
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were fantastic, even though the water was off for a couple of hours due to circumstances beyond their control. They made sure we were well accommodated, and the service was excellent throughout our stay. The rooms were modern, clean, and comfortable. We would definitely stay here again!
Lachmin
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Aastha was very professional, polite and provided excellent customer service. Sajid went above and beyond and exceeded my expectations with his professionalism, empathy and exceptional service. Thank you Aastha & Sajid!
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was newly updated, love the blackout blinds. Breakfast was good. Would stay here again.
Tamara
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay, clean, staff are friendly. Easy to get in and out of the parking lot, beds are comfortable. Pillows are really fluffy, if you like firm pillows bring your own. I’d stay here again.
Malcolm
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Full breakfast was excellent
Christopher
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient
Tristan
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property was great and it was nice inside the building and the room. The staff member at the desk was very kind and accommodating. However the staff at the breakfast buffet were very rude and demeaning and made me and my partner both feel very uncomfortable. Because we are an interracial couple we were laughed at, followed around the whole time, harassed with uncomfortable conversation and made to feel uncomfortable. It was a very unpleasant experience and my partner and I will definitely not be coming back ever again.
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MARIE-JOSEE
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room
Irwin
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel, close to hwy 401
Beth
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8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was clean and comfortable and the staff were great. The only soap was soft soap and I like to use a bar for my hands and showering. The grounds were nice and there was a Harvey’s across the parking lot which was handy for quick food. I would stay there again.
Mikhail
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice staff. Clean room good breakfast
Praveen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We have enjoyed our stay.
Donna
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had an issue with a leak in the bathroom. The manager and staff quickly resolved the issue. They moved us to another room with little fuss.
Tedros
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6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel has a modern decor that suggests a recent remodeling but to my disappointment my room had an outdated and weak AC that does NOT have a digital display to control the temp and speed only a dial with red/blue colors. The room also had a funky smell to it either from the OLD AC unit or something else. The AC really seems out of place from the modern style of the room. I stayed at a Quality Inn previous to this and the hotel had older style but their AC was modern and powerful.
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Darcy
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean, spacious and modern rooms. Breakfast was good, with the surprise of a fun pancake maker.
Elena
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

everything was great!
Peixin
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It’s very clean and convenient. Close to universities. The staffs are very helpful and nice. Only complaint is that the air conditioner was a little too loud at night, but maybe it’s just because we are light sleepers. Overall, we are very satisfied with our stay.
Paul
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10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great
Mohammad Najim
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bad
Number of reviews per page
20
40