Booked this hotel not knowing it was a Britannia Hotels site and having had bad experiences in the past with them I might not have booked it had I known. BUT - Really pleasantly surprised by this experience, staff were very helpful and available even late into the night. It's a grand hotel that's seen better days as many Brittania Hotels are but this one is better kept than others I have stayed at. It also had lively bars on site, was very conveniently situated close to the station (5mins walk) and my room was definitely a good enough, probably better standard than I would expect for the *very* low rate I paid. I appreciate that Southport has probably seen a downturn in tourism over the last year or two after recent events (I was on business locally) which may have played into the low price but still, it really was a very good rate. Really generally pleased with this stay of 2 nights. The breakfast buffet is cheaper booked at reception (9.95 if booked at check-in) but I'm afraid whilst it was a reasonably wide cooked breakfast choice I attended later in the time slot and it was old and overdone from sitting out under heat lamps. Perhaps my fault on timing not theirs. Wetherspoons is less than 5 mins walk away on the same street for an alternate breakfast choice plus a number of cafes nearby

Room clean and comfortable but staff unhelpful. Breakfast food was tasteless and greasy obviously deep fried . Only 7 rooms occupied for all the hotel but was still quite a long trek to our room

Room ok bed not comfortable noisy

Good choice of breakfast Good all round local transport near to the station and bus stop

Room was ok heating is too hot like being in a sauna noise from the bars is terrible until 4am then can hear people drunk still until 6am.

Yes there are shops in the area also cafes. There is a small parking area which is free when you book in. The staff were friendly and welcoming. The hotel was clean and the room was clean and comfortable.

The hotel was adequate and reasonable for the money. The majority of the staff were unfriendly and unhelpful. My main issue was somebody (male) opened our bedroom door about 11:30 pm. We did not see who. I said hello and the males shouted lots of swear words. The female who was with him giggled a lot and then they both ran down the corridor. I did not follow as I was naked in bed. In the morning I went to reception about it. The person on the desk could not have cared less. She informed me that sometimes they give people the wrong room number and a key to open the wrong room. All of this left me feeling the hotel was not a safe place to leave things and I was not valued as a customer.

I had to give up at 2.45am and go to reception as the music from the bar down below was so loud. I was moved to another bedroom as i was informed it could go on till 5am!!! The rooms were so hot as well. Could do with some TLC but can't complain overall.

This hotel is more like a hostel. It is very tired looking in need of a massive refurbishment or knock it down and rebuild! Old tatty furniture, dodgy doors and a pungent musky smell from the rooms. We had the pleasure of a nightclub booming into the early hours for your restful night! Then when the music does stop the delightful loud humming of goodness knows what fills the few seconds of quietness that remained until we left the next morning. We went as a family with 2 teenages one room on the 2nd floor the other in the 4th! Safe to say we will not be returning. The location is the only good thing I can say this hotel has going for it.

room was clean and fresh, tall cielings and overall decent. Rooms are right adjacent to the clubs and so its impossible to sleep with the noise and vibrations from the club next door. Fom the minute I checked in at reception, staff told me it was going to be noisy over the weekend - so they are aware of the issues - i ended up checking out early and booked another hotel Never staying there again

Great shopping options as right in the middle of town

Staff very pleasant

Very easy check in. Lovely large clean and comfortable room. Handy for everything.

Staff very nice

Allocated room was very noisy due to karaoke in bar downstairs and double glazed window was faulty so could not shut. Moved to another (small) room, quieter but no window. Room facilities basic. However cheap and clean so just about acceptable for one night but would not stay again.

It is what it is. A big old hotel, offering budget accommodation. The staff, especially Sue on reception, make it.

Stayed here many times, our preferred choice in Southport. Conveniently situated with obliging staff.

Sue on reception cannot do enough to help you. She is excellent.

Rooms have had a refurb, very nice but hotel can be loud due to nightclub underneath

Basic hotel in need of renovation but very clean nice rooms with good service. A little noisy around the hotel if you want an early night.