Nice place to stay,breakfast is mid.

Great location, especially if you have a lake-view room. Unfortunately, our stay was disappointing due to ongoing construction, frequent amenity closures because of private events, and parking that was an absolute nightmare. The elevators were often out of service, making it difficult to carry luggage and manage two kids from the fourth floor. We were also told there would be a discount for the hotel’s pizza night but were charged full price, and nothing was done after we raised the issue. The main pool wasn’t heated either. The hotel did provide complimentary breakfast and waived the amenity fees, which was appreciated, but overall the experience didn’t match our expectations.

Stellar property for all requirements: central location, lakefront, great on-site restaurants, and amenities. Highly recommend!!

It was a beautiful property, the elevator is a bit tricky to access. Otherwise a lovely stay.

Beautiful hotel with a fantastic view. I would definitely recommend staying there.

Setting is breath taking!

Beautiful resort - lovely room, gorgeous grounds, delicious restaurant with a beautiful view.

Excellent pour un court séjour à Kelowna! À proximité de du lac et des vignobles! L’hôtel a beaucoup de cachet.

Staff were very helpful and friendly. Sunday brunch was fantastic. The lake view from our room was amazing!

I have to say, though, the customer service at the hotel has been disappointing. I had to walk over to Manteo to find someone at the front desk because no one was answering, and the number provided for “immediate assistance” wasn’t being monitored. For the price of this hotel, I expected a much higher level of service. Pool service was not the best either, had to wait long for fries that arrived cold.

Paid $30 a day for resort free. We were unable to use any of the items Rooms booked treated as 3 rd party. Only old non updated rooms available. First night maintenance noise woke us up. Moved rooms. Tv didn’t work Bright thing forgot my favorite hat. Can retrieve it for $32

Fabulous resort. They cater totally to the customer. Wonderful place

Gorgeous location. Marina and Beach. Good to know the Manteo resort has shared amenities.

If you want privacy, this the place to go. Parking is difiicult especially if there is an event

The room was beautiful. But our washroom smelled like urine the whole time. Brought it up to front desk staff and they sent someone to clean our bathroom but still smelled like urine and we asked for a manager to call us but never received a call. The young staff was very indifferent at times be at the valet or hosting stations. It took three phone calls and an hour to bring an electric kettle to our room. We were just looking for a cup of water. Said they delivered it to our room but that was not the case. The brunch was over priced for what you got. The Yorkshire pudding was hard as a rock. Nothing made this worth the $55 dollar price tag and dishes were not available when we came and had to ask on two different occasions. After this experience with the brunch buffet we decided not to have dinner at either of the two restaurants at the resort and went to dinner in town instead. The resort is beautiful and hopefully if we come back these few little issues will be resolved.

Hotel and staff very nice. Main downtown neighborhood is several miles away and parking is difficult. The hotel’s boardwalk was closed for safety reasons. The adult pool had guest towels on unoccupied chairs. Not enough shade. Kids were having a great time in the family pool. All in all a nice stay for one night in Kelowna.

This is an old property, but well maintained and very clean. The bathroom is clean and also well maintained but not modern. It’s basic with a bathtub and shower curtain. Staff is friendly and courteous. The beach view is limited but there. The pool is nice, but the lounges are not very comfortable and should be replaced. Towels are plentiful. The hotel is solid but by no means luxurious.

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I was disappointed with my experience at Hotel Eldorado Resort. Before our stay, I received a message through the Expedia app asking me to provide information and any special requests. I replied to the message and specifically mentioned that we were travelling to celebrate my wife’s birthday, hoping that the hotel might be able to arrange something special. However, when we arrived at the reception, the staff had no information about our requests. I was told that because Expedia is a third-party booking platform, another department handles those messages and the hotel had not been informed. This was disappointing, especially since I had taken the time to respond to the hotel’s message through the Expedia app. Regarding cleanliness, I understand that the building is older and I did not expect a brand-new property. However, the room did not feel properly cleaned. The bedding and pillowcases were not comfortable, and the bed itself was also not comfortable, which made the stay less enjoyable. Overall, I expected a better experience, especially for a special occasion such as my wife’s birthday. The hotel has a beautiful location and a lot of potential, but the communication between Expedia and the hotel, as well as the cleanliness and comfort of the room, need significant improvement.

Lovely location, beautifully designed to preserve the history. Our room was comfortable and the beds were great! The pools were a little nippy! But the rented cabana was delightful, highly recommend upgrading for that experience. My one disappointment was the food at both locations was not my favourite. Breakfast was good but I had to send eggs back multiple days as they were under cooked or ice cold. Our dinner at Mateos was a stunning location but we didn't enjoy the food we ordered and we were honest about that to our server. There was no trying to improve upon that or seeing if we would be interested in something else. Then a late night appy at the main restaurant was also a let down, we ordered lettuce wraps and they were beyond spicy. This time our server and manager tried to make it right and it was a lovely night. I would stay again! But I'd likely eat out of the resort a bit more.