The Higher Trapp Hotel

Explore The Higher Trapp Hotel
8.2
Very Good
From 296 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

8.4

Service and Facilites

8.8

Traveler Reviews The Higher Trapp Hotel

Number of reviews per page
20
40
Top reviews
KEITH
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A mixed buffet/order hot food breakfast was fine and I would like to send appreciations to the single waitress who was rushed off her feet, but did everything with a smile.
Mr Ashley
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Goodnights rest, will be staying here again when in the area.
Brendan
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely setting and great staff
Daniel
icon-Friends and family with Friends
Friends and family with Friends
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Shocking from arrival until departure. I would advise you not to stay there..
Aaron
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lovely hotel, friendly staff. We were in the annex which was a couple of minutes walk away from the main hotel (be careful if you are traversing in heels!. Everything was clean and tidy, although the hand soap/shower wash had not been filled. I would stay again. I did not mention to the staff about the soap so cannot fault them on what I did not mention. Staff were very lovely.
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Jennifer
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Quirky with some lovely staff in the evening in the restaurant. The gardens are also beautiful but small things could really enhance the hotel to get more from its potential. My stay improved after a few small disappointments. The room was warm and quiet. The meal on the second night was excellent (first night's green curry with poppadoms was less so and lacking in flavour).
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jason
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Lovely setting but Rooms are very dated
Alison
icon-with Partner
with Partner
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Extensive mould in the bedroom. Very dated decor in room and the taps were broken. Lots of cobwebs. Wedding on and the music played till 00.30 very loud, so couldn't sleep at all. A memorable stay for the wrong reasons
Karl
icon-
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The bracket on the TV was broken could only watch while sitting in the chair
Debbie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Beautiful hotel gardens are lovely , rooms a little dated but clean with good facilities
Jacqui
icon-with Partner
with Partner
4.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

We stayed in room 27 which is in a detached lodge house at the end of the carpark. There are a number of self contained rooms. The Carpet on the stairs was thread bare all the way up, the bathroom was very old, and after pressure was non existent. Noise all night, doors banging.
Jean -pierre
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Great staff , very helpful and smiling
Alison
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Beautiful wedding venue. Very picturesque. Spacious premium room overlooking the gardens. Excellent breakfast and service Would highly recommend.
Joyce
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

I think I would sum up the property as "tired elegance"! staff were very helpful and charming and the food was excellent. It must have been a very grand house at one time - I didn't have a chance to explore outside. It has been 7 years since I visited it last for a funeral wake.
Kathy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Excellent evening meal. Not very convenient to go to dinner _ access to the bar/restaurant was outside and the weather is not always good.
David
icon-with Partner
with Partner
6.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Could be a really lovely Hotel unfortunately the bathroom was in urgent need of upgrading due to a really scratched bath which was also chipped. At first sight we thought it needed cleaned as it was covered in hairs. The shower head came away from the wall and could of hurt the person underneath it. Room furniture was scratched and chipped badly. My partner got locked out the hotel at 1 am on his return. Rang bell many times but was forced to ring myself at 1.30am for me to come down and try to let him in. I could not open the door. There was a paper on the reception desk with the night managers phone number but could not see it from outside. He wrung it over and over but no answer. Eventually the manager came past with earphones and no telephone and I got him to open the door. Not the best experience.
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Verified traveler
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

When first arrived put into a dirty room. Hair and shaver in the bathroom. Carpet had bits all over. Looked like it had not been cleaned. Was moved to a room in the outside lodge which again was unclean. Next day they moved my daughter back to the main hotel as thought it was for me a male and not my daughter of which they say never would put in the lodge as no one else was there. Unfortunately has seen better days. Needs a total update and proper cleaning. Would not have booked here except for being near to where we needed. Very sad as used to be of a very high standard.
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David
icon-Business
Business
8.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

I stayed here for 4 nights and during the 2nd night there was an issue with the room, and I wanted to change rooms, Millie on reception was very understanding and helpful and sorted me another room out immediately in the lodge for the rest of my stay, I can’t praise her enough for this The food was good and the other staff were friendly and polite
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Colin
2.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Everything did not stay there
Samuel
icon-Business
Business
2.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Wallpaper was coming off the walls in the bedroom, the window had been left open all dayy, which I understand for freash air however the room was freezing, I put the radiator on full but after 3hrs it still wasn't warmed up, I went for a shower and the water was cold, the shower leaked and flooded the bathroom. After a couple more hours the radiators started to feel slightly warm, I went to reception and they said the would have a look but they didn't, second time I went down they said that as the radiator had started to warm they wouldn't move me. The radiator did not fully warm up and the room was freezing all night. Would not reccomend staying here, needs major upgrading to reach an acceptable standard.
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