Overall Ratings & Reviews Mercure Chartres Est

Ik kies een hotel met restaurant en die is dicht, de airco van de kamer kan niet lager dan 19 graden, douche lekt en erg karig ontbijt.

Everyone was very nice. The place is a little tired. Fine for a night.

J ai beneficie d une chambre refaite donc agreable La salle du petit dejeuner est agréable , un plis avec les fruits coupés

Habitué de la licence, j'ai été plutôt déçu par trois points : - qualité de la literie. - chaleur dans les chambres avec clim inactive. - réponse de l'accueil quand je leur ai dit qu'il faisait trop chaud : "Ne vous plaignez pas vous n'étiez pas au 3ème".

Hotel très propre, les employés sont au petit soin, le restaurant est bon, le petit déjeuner bon. Petit bémol, j’avais la chambre 301 qui est proche de la chaufferie donc j’avais un bruit de fond de ronronnement mais avec mes boules quies j’ai néanmoins bien dormi. A savoir qu’on m’avait mis dans cette chambre comme j’avais demandé à avoir une vue sur le parking pour mon véhicule. Et malgré le fait d’avoir mis le thermostat au max je n’avais pas particulièrement une bonne sensation de chaleur; mais on n’y est malgré tout très bien et la propreté sur place m’a permis de me sentir tout de suite bien dans ma chambre.

Très bonne expérience, nous venons souvent dans cet hôtel et nous y sommes toujours très bien accueillis.

On way home from Spain, just a stop. But good value and clean. Disappointed the restaurant wasn’t open Friday/Saturday as there is not much within walking distance.

Excellent

The room was clean and the bed comfortable. The bathroom was clean, but needs refurbishing. There was plenty of hot water. We arrived on Saturday evening and were told that the hotel restaurant is not open at the weekend. This is not made clear on the booking page. However, there was a private booking for 80 people, on Saturday evening, so the restaurant was open, but no tables had been reserved for other guests. Food outlets are extremely limited nearby so we had to drive into the city centre to find a restaurant. Multiple road works, 30km speed limit and appallingly poor town planning made it very difficult to find our way to a car park near the city centre. Not a good experience, after a long drive from Calais.

Overnight stay en-route. Room immaculate with brilliant bathroom and powerful shower.Tesla EV chargers in car park. AC had failed but room not uncomforably warm

We booked an overnight stay. We’ve visited the Kyriad many times on our way through France and always find the rooms to be clean and comfortable, but our air conditioning unit did not seem to work, so we were too hot during the night. The bathroom was also very clean but our sink had a crack in it. The shower was good and the water nice and hot. The staff were extremely polite and friendly. We dined in the restaurant. The waiter was excellent and very attentive. The meal was very good. It’s a pity that the restaurant is not open at the weekend.

Très bon hôtel de chaîne mais très qualitatif. On a adoré

We only booked this hotel because the details said it had a restaurant, and after a long journey we just wanted to relax at the hotel. When we arrived we were told that it was shut until September. At breakfast we were ignored for at least 15 minutes before we were finally seated. Unfortunately there was no food left to eat so we left and asked for a refund. The excuse we were given by a staff member was that it was a busy time! She did offer us all a hot drink which we appreciated.

Malgre les draps de lits et le menage un peu limite j ai passe une excellente nuit Restaurant de l hôtel au top et serveurs sympa

Limited food offered in restaurant and strange not to have a bedside cabinet. Staff were superb helping us with a problem while there.

British couple. Mostly enjoyed the stay. Reception was bilingual, restaurant server was not but did their bestz Book your table early if you want to eat here, they had run out of a few things by the time we sat down to eat. The room was incredibly quiet with thick blackout curtains. We were disappointed with the air conditioning, which didnt cool the room well at all

A warm welcome when we arrived and we were well looked after by the staff.

We stay because it’s convenient when we’re on business. The restaurant has been upgraded and it is much better, nice and bright

Un hotel agréable dans une zone calme à 8 minutes du centreville en voiture. L'accueil du personnel était parfait.

We regularly stay overnight at the Chartres Kyriad on our way south. We were given a ground floor room which was very convenient. The room looked like it had been newly painted and was very clean. The bed was comfortable and the sheets were very clean. There were plenty of electrical points to charge our devices.nThe bathroom was in good condition, very clean and the shower was excellent. The only disappointment was that although the website says there’s a restaurant, it isn’t open on weekends. Not ideal if you don’t already know to be prepared to go out again after checking, to find food outlets.