As a family of 5 we stayed in the loft. My daughter said the hide a way bed was comfortable which is a first! The location of the hotel is amazing for accessing old Quebec, we walked to all the main sites in town. The room itself definitely had things that were in need of repair/upgrade like a laminate floor transition piece between the carpet and laminate that was cracked/splintered, the carpet is stained, the dining table is sticky, the water dispenser in the fridge doesn’t work, the roof in the bathroom has mildew, and the air conditioner didn’t cool it down (it was 26 degrees Celsius in the room with the AC running, and we couldn’t even open any of the windows to let it cool down at night). The front desk staff was friendly though so that was a perk.