Staffs were warm and friendly, courteous and helpful

The check in was efficient and staff very kind. Breakfast was a huge buffet of foods. The room clean and comfortable.

Convenient location, good room. The service was in general good, but the lady in breakfast room not friendly as expected.

The hotel is tied and over rated should be a 3 star in my opinion. Unfortunately our room was directly below reception and the hard floors meant we heard most footsteps also clos to the lift which pinged when it arrived at our floor The towels and bed sheets were getting to the end of their lives and should not be used anymore. The shower screen was a double bifold which met at the external corner not easy to seal and therefore water did escape. The bedroom was a good size but not enough hanging space or drawers if you wanted to unpack. We will not be rebooking this hotel.

The sound of the slamming of the hotel back door kept me awake.

Best breakfast in Italy!

Loved this stay. Im not sure why the negative reviews. Stayed with my 4 adult children and it was perfect. Breakfast was great. Clean. Civilized. :) close to train and centro. Particularly loved Sara at reception. I have nothing negative to say but if i had to the only thing was the noise at night from residential area. But it was a Saturday night and we kept our windows open. Highly recommend

The room was very nice and clean, and the staff were pleasant. However, there were no self-service laundry facilities as mentioned in the description — only paid laundry service. The shower was quite small, and unfortunately, there’s no real view from the room. The bedroom door opens to a large unfinished porch that faces other buildings so closely you could talk to the neighbors. Suggestion: It would be lovely if the porch floor were finished and decorated with fairy lights and some greenery or small trees to create a garden feel and add privacy.

Very good place accessible to everything.

Was walkable in each direction either to Main Street or to train station. Easy walk to waterfront. Breakfast was included and was good with lots of options. Great place to stay if you want to access cinque terra by train. Would recommend.

Very nice hotel, comfortable and very clean. will def use it again if I go back there. Super close to the high street and shops. About 10 minutes walk from the station. Staff very friendly and breakfast very nice.

Very very very small showers. The property employees were excellent accommodating us by moving us to a bigger room (of course we had to pay the difference, no problem) but the shower was the same size. Will definitely stay there again.

Updated, comfortable, super breakfast, and perfectly located midway between the train station and ferries.

Amazing Hotel, location is great, just next to shopping and restaurants Main Street. Ferry terminal and train station is short walk away. Service is amazing with friendly and helpful staff!!

Excellent experience overall.

Nice place, easy to get around.

The reception staff was super. Room was cool and clean. Hotel is so close to so much. La Spezia centrum is magnificent. Very close to castle with superb views. Can’t wait to come back and spend more time.

Super location, just take the elevator down and you are in a perfect place for all food options.

Great hotel with easy access to shopping, dining, and train station to Cinque Terre. Really plentiful breakfast, clean rooms.

I came from Canada and its very good hotel for night stay with reasonable rate.