7.2
Pleasant
From 372 reviews
Cleanliness

7.4

Room Comfort

7.0

Location

6.4

Service and Facilites

8.0

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Traveler Reviews Craiglynne Hotel

Number of reviews per page
20
40
Top reviews
Neil
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great value
Faith
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We arrived early evening and managed to get a meal in the restaurant. It was lovely and the staff were also. But when we went up to our room it was a different matter. While the room was adequate and clean the bathroom was discussing! The shower was not just moldy but rusted out. There was a soap dish attached to the wall, right above a dirty rust one that was hanging loose. No toilet roll holder, you had to twist around to get that, and you had to pump the handle to get the toilet to flush. The shower curtain couldn't slide accross, the fan didn't work, the door wouldn't slide shut but did flap open at the bottom and the water heater went from freezing cold to dangerously searing hot in a blink of an eye. And the heater in the room didn't work. When we went down to express out disappointment the lady on reception was very apologetic but couldn't help as they were fully booked and told us to talk to the manager in the morning. Morning came and we spoke to the manager who quite frankly couldn't care less, he didn't apologise he just said that he couldn't move us because they were full. When we asked for a refund he fobbed us of and said you'll have to ask WotIf. He didn't even offer us a free breakfast, which by the way was also discussing and not up to the standard of the night before. We will nevwr stay at a Bespoke Hotel again!
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Jimmy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very good. Expectations met.
EMMA
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Mould. So much mould. In desperate beed of renovation. Water stain all down the bedroom wall. Disgusting shower see pictures. Sheets dudnt fit bed. Breakdmfast adequate. Not enough staff. Nobody on reception because she was serving in the bar. Big coach group in hotel, i imagine they are given the nice rooms if there are any as they would lose their main source of income if they all complained to their tour operator.
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Alexandra
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a fabulous stay here , a big shout out to the very friendly bar man ( from Mull) , he was excellent!
Janice
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very old hotel, but room and breakfast were nice. I would stay again.
Richard
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was a nice area but hotel room was terrible tried to get other accommodation within 5 minutes room was stinking off a damp foosty smell window was cracked curtains and bed covering torn carpet all marked paper hanging off bathroom ceiling among other things won’t stay ever again but would recommend the area
james
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is ok for a 1 or 2 night stay. Good location. Room was dated. breakfast was average. our room, i think it was 131 we couldnt get hot water in either the tap or shower. told reception but still couldnt get hot water after trying what they suggested. Conclusion is okay but difficult to recommend
david
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great little find with good value for money. Hotel is old and dated but charming. Friendly helpful staff. Decent pint. Clean and warm and dry if you can avoid the drips from the ceiling in the bar. Breakfast is akin to what you'd get at a Hilton on most days. Bacon had seen better days but even the coffee machine did a decent latte. Would certainly recommend. A solid 7 out of 10 and with a bit of investment it could be an 8 or 9. Great wee find. So glad we stayed here instead of a beige chain at inverness airport.
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Katrina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel was lovely staff were amazing clean,friendly, loved our room.
Katrina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was avery nice clean friendly hotel really enjoyed our stay.
Owen
icon-Leisure
Leisure
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast was included when I asked for gluten free cereal was told told there was none. The person I asked I understood to be in charge just walked away offering nothing else. Had to find another member of staff to see if there was G. F. bread for roast and explain I could not use the toaster if there was. If you have allergy s not the place to stay.
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Laury
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Très bel hôtel. Accueil chaleureux. Le village alentour est très sympathique. Très bel endroit
Gill
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall the room was very tired, lack of attention to cleaning let it down. Stayed for a meal on one night, they were very under staffed. The staff were very friendly when you saw them. Is was fine of a long weekend and they allowed dogs to stay
john
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Cannot be beaten for the price.
Raja Waqas
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Area has couple of restaurants and couple of fish and chips but mostly shut at 10 pm.
Raja Waqas
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms were old but clean. For a night or two its ok. Its a good value for money. Not very ideal if you are with kids. Restaurant and bar are good.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room needed updating, new carpet and the bathroom area needed some mould removal. Comfortable beds and quiet. Parking was a struggle, recommend parking on the main road. Just to note our room area building had no lifts.
ella larkins
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

everything was clean . i know to expect problems in an older hotel but the bathroom especially needs repairing , very cracked basin pedestal and toilet often would not flush No tv reception but understandable given the location .
NIGEL
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Okay , yes the floors creak and its a bit old but the management and staff are fabulous. The hotel has a very welcoming feel about it . The food and beverages were reasonable priced and the breakfast and the three dinners I had were excellent quality and very tasty. My room was very clean upon arrival , my bed sadly was very hard and uncomfortable but you don't go to such a scenic area to snooze it all away. I will definitely return.,
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