Available and friendly staff. Breakfast was okay. Had some issues with our room but that was solved quickly by the staff. Overall a good hotel, but would be in need of some updates and refreshing in the rooms.

All good!

No air conditioning

Centrally located with easy access to bars, restaurants, public transportation and close to the water.

Got here kind of late, so wasn’t able to really check out the area. But staff was super friendly, and check in was fast.

It was great overall!

Perfect location in Ostersund. Great staff.

No phone in room. If a hotel offers room service etc. they should have a phone in the room. QR codes for menus etc did not work.

Staff were helpful and friendly, hotel is clean and spacious

We were only staying for a couple of nights. Parking was available in a carpark close by. Check in was quick and straightforward. Our room was good and just as expected. Breakfast was nice annd plentiful and matched the quality that we encountered elsewhere in Sweden. Certainly no complaints

The property was very busy during our stay due to the festival but we felt that everything was still accessible and the hotel had lots of space and the staff were very attentive. Our only down point was the pool opening hours as it would have been nice to have a swim at 8am before having breakfast and checking out.

The restaurant was good and breakfast is fabulous

So disappointing. We are booked here from 19th to 28. Wanted to check out a day early as there is no need to us to stay longer. We were here for a world sporting event and our team has lost out. So we need to leave. But no refund will be given after spending HUNDREDS of dollars. So disappointing.

Staff was great, property needs some updating.

The front desk staff was fantastic especially Olivia and Daniel. Very friendly and helpful. Our suite was super nice. The breakfast was awesome, what a selection! Convenient location.

Dålig städning och dålig service

Mye støv på gulvet og langs vegger i rommet. Rengjort før ankomst? Skittent og støvete i korridorene. Det står at hotellet har parkeringsplasser og ingen info om at disse må bestilles på forhånd. Vi måtte parkere i et parkeringshus. Det må også komme fram info om hotellrom ligger ut mot traffikert vei med mye støy om kveld og natt.

Helt ok og middels på alt. Begynner å bli slitt og fasilitetene er egentlig ikke nevneverdige, i alle fall ikke bassenget.

Städning av rummet inte optimal; dammråttor bakom gardin och i fåtöljskarv mellan rygg och sits. Hänvisad till P-garage 1, som inte var numrerat, däremot var garage 2 och 3 uppmärkta. Tidigare incheckning och senare utcheckning debiteras 100kr/timme.

Receptionen obemannad 25 min vid incheckning. Inte bra. Knappt en ursäkt.