Couldn’t figure out how to change Channel or volume on tv. Stuck on one channel.

Day time front desk staff not that helpful didn’t see the well mannered attitude may be the reason why behaving like that. Just a short stay didn’t matter much for us.

Very pleasant experience with shops & restaurants nearby. Very convenient to the port.

The pool is closed for the summer season 2026. This was not advised to us before we arrived. We would have changed hotel as this was a major feature behind our choice. It is also not a 5 star hotel by UK standards, so don't expect that. The staff were lovely, and so very helpful. The beds are comfy and clean, the aircon works well. There are areas where there needs updates.

As a five star hotel, the room was not up to what I would call a five star hotel there was gaps behind the taps. There was a roof shelf coming down dirt still in the corner of the bath. The pool was not open which we did not know anything about it as it was being refurbished, which did not help

This is a nice hotel, the staff are very helpful, rooms are clean and overall I had an enjoyable stay. Breakfast was very good, a good choice of food and drinks, no decaf coffee was on display though. It is not a 4 star hotel by a long way compared to UK hotels, the biggest issue as I was there for business is the WIFI it is awful and this has been mentioned in many revues, not sure why they have not invested in upgrading.

Clean room, breakfast is inluded

The room was fairly clean but pretty basic. It was fine for a quick stay before catching a cruise but I wouldn’t recommend it for a longer term stay.

Perfectly located at the edge of the Toledo old town. Right next-door to the El Greco Museum. Made for a wonderful stay. The staff in the adjacent little restaurants owned and operated by the hotel also very welcoming and helpful.

We wanted a hotel close to cruise port. The rooms were small but nice. The restaurant was very good. Their breakfast buffet was fantastic! We were less than 10 minutes to cruise port. Lots of small businesses you could walk too! Great place to stay!

I highly recommend this place specially if you are going on a cruise 🚢 walkable to ferry terminal as well as to cruise terminal. The food and the Americano in the restaurant are really good 👍 so many places to visits in the area as well like the Zea Marina.

Great pre cruise option. Good breakfast, safe, clean, established. Front desk helped me by printing my luggage tags I forgot for free. There is a Zara and H& M around the corner and a cute bistro right past them on the third floor with a view of the marina called Nice and Easy Bistro. Great Gnochi. Overall would stay again when I cruise next time.

The hotel was clean, easy to locate and within walking distance of Gates 8 & 9 for ferry departures to the Greek Islands. I would stay here again.

First, I would like to start by saying the staff were very nice and helpful. Breakfast was amazing. The rooms were clean. I just wish the shower and bathtub was wider. That’s my only pet peeve. Also the gym could use an upgrade other than that the hotel was great, especially the staff.

Great staff and very accommodating. Location is extremely convenient for those who go to islands by boats.

Very close to cruise and ferry terminal walkable to shops. Breakfast was good. Room is very spacious. They let us check in early.

The hotel property was clean and convenient to the water port. Breakfast was satisfactory. The weak AC in our room was the biggest issue. A little dated, but again it was clean.

Clean room

Great for a few night stay. Roof top pool was under maintenance at the time of stay. That would have been nice to use...mainly for the view. Good location

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