The room and bathroom were both spacious and extremely clean. There was air conditioning and ample tea and coffee. The staff were all friendly and helpful. The hotel has a good car park at the back and was well located with plenty of places to eat and a Tesco right next door.

We turned up at the hotel about 1.30pm on the Saturday and were told to come back at 3 to check in. We haven’t seen queues like it to check in to hotel! Everyone was absolutely fuming as we were all told to come back in check in at 3. It’s hard to believe that there was absolutely no rooms available for check in before 3pm to save all of the queues. There was 2 staff on reception and a “manager” hovering around out the back, not once did she come to any of us and explain what was happening. I was very unhappy about the situation and when we finally got to the front of the queue the receptionist wasn’t the happiest. I asked what the problem was she said it was a new system and that everyone turned up at the same time to check in!!! Everyone was told to come back at that time to check in so what did they expect! Won’t be booking to stay here again and definitely not worth £210 we paid for one night

Air-conditioning non functional gave up in end Bathroom a bit musty fan not working Which seems to be normal in hotels these days Was very busy so staff seemed a bit short at times 2 cleaners arguing in lift lobby so we had to wait for lift until they had finished Been here before don't think will be back a third trip Not for the price we paid

Great stay enjoyed the whole experience

All good just needs tidying

Lovely breakfast Clean room Comfy beds

Room was clean, but a very technicalogiicly dated hotel, the car park is 24hrs only, and if you wan

We booked to attend a music gig at Lincoln Castle. Great location, 5-minute walk from the main city centre, 10 minute walk from the Castle and Cathedral. Hotel in good order, room spacious with everything we needed. But very expensive for what it was (marked-up price due to the gig, no doubt).

We were given a room with twin beds and when we asked for that to be changed it couldn't be despite that being our booking. The beds were horrifically uncomfortable and I could feel the springs in the mattress. We didn't opt for breakfast at 13 GBP each and instead had a fantastic breakfast a few doors down for 7GBP for both of us! THe location is good and it is dog friendly (we didn't have a dog with us) and seemed well set up for that.

Hotel is in a lovely location. When we arrived in the morning there was plenty of spaces in the car park, although by checking in time it was almost full. The staff on reception were very friendly. Our room was very spacious with 2 double beds and 2 chairs. The only issue I had was with the lighting, there were plenty of lamps but no ceiling lights so the room wasn’t as bright as I would like. The bar area was lovely and again the staff were very friendly. We were unable to book the breakfast when we booked the room, so chose to go to the Harvester next door instead, which was very nice and good value.

Staff were very friendly & helpful.

Clean and cheap(ish) hotel to stay overnight whilst visiting my Daughter at University. Room clean and comfortable bed, but apart from sleeping I was barely in the hotel so can really rate food or anything else.

The room was big and spacious. Just felt the baby cot provided was old and not cleaned very well for using

We have stayed in various hotels in Lincoln and this was by far the best. Although we only stayed 1 night, we were impressed. The location is excellent and the staff were very attentive and friendly. The location of the restaurant where breakfast was served was stuuning as it overlooked the Brayford. Again, all staff were excellent as was the buffet breakfast and the variety of food available. We will definitely return. Thank-you for a great stay.

Clean room lovely breakfast great staff

Fabulous hotel, our favourite in Lincoln for the location, parking, lovely rooms and comfy beds. Breakfast selection is excellent and a lovely dining room with helpful pleasant staff We will be returning soon :)

A lovely hotel, competitively priced with very clean, very spacious and well maintained rooms judging by my own. The hotel is located next to a very clean and pretty marina, and is just a short walk from restaurants, the main shopping area and the (very steep!) hill up to the cathedral and castle. Breakfast is a very well stocked buffet, offering cereals, fruit and pastries as well as the traditional fayre. All staff I came across were pleasant and very polite. The on site car park is fairly large, although I stayed in May and did get the impression that in the summer peak months you would need to arrive early to have a good chance of getting a space. I doubt there would be enough spaces for all guests arriving by car. You register your car at Reception on arrival and so I would think that if you left it during your stay you should get a space on return because the hotel would know how many cars are registered at any given time.

Staff very friendly and helpful, super breakfast, we didn't park a car but looked ok, the room was clean but the air conditioning wasn't up to the standard I expected intact it didn't cool the room at all There was tea and coffee making facilities with biscuits however I thought a small mini drinks fridge would have been nice to keep water and pop cool

We enjoyed our stay very much. The hotel was very convenient for walking into Lincoln and shopping, with many and varied pubs, bars and restaurants within a short distance, but driving was a different matter. Luckily we managed to find a space in the Hotel car park every night - it seemed to fill up quite early - and didn't need to pay the extra to use the NCP down the street, so that was good! On the other hand, and this is no reflection on the Hotel, we seemed to find ourselves stuck in traffic, stuck in one-way systems, stuck on the opposite side of the city every time we tried to leave or return to our base. Lincoln isn't for driving in!

Lovely big clean family room. Shower pressure could be much better - very weak and luke warm. But all super clean and good location. Parking on site was good.