Overall Ratings & Reviews Holiday Inn MILTON KEYNES EAST M1, JCT.14 by IHG, an IHG Hotel

The Staff were very nice and helpful Hotel exterior is a put off, however the interior was clean and well kept Hotel really needs a makeover but aside that we did have a good stay.

Best breakfast I’ve had in hotel in long time

Used hotel as the half way to airport, hotel was clean and staff friendly. Only downside is that the mattresses could do with being changed

This property says 24 * 7 front desk. I reached this property 1am and there wasn't there. My booking date and check in date was having 2 months difference. I called this property when I booked it and they said there will be someone and at time of actual check in there was no one. Expedia came to my rescue where I was relocated to another property within an 1 hour and I loved my stay.

The room which was 54 very nice but the air con unit even when switched off had water running behind it all through the night. Complained two nights, so no attempt to sort it and couldn’t move me, complained on checkout no reaction not even a sorry So decent hotel but not ROOM 54

Perfect nice and wonderful Christmas Eve and day

Check-in at the property was very slow even though there were two members of staff working the front desk. Had to wait 20-30mins in a queue which is not great after a long journey to the hotel.

Very good, excellent value with 3 course evening meat and breakfast included which were both very good. Sensible £10 charge for the dog which is much better than other Holiday Inns. There are a lot of building works next to the hotel, but no noise in the evening and didn’t start early in the morning.

The hotel is currently rather odd to get too due to huge roadworks out of their control. The building is beautiful with loads of parking and EV charging available. Check in was smooth and the room was typical holiday inn style but just starting to show a little bit of age. Breakfast was wide ranging buffet style and all good quality. Our only complaint was the bed, it sunk into the middle and was one of the worst I've slept on. Ok for one night though. All in all a good experience just a little rough round the edges.

Nice hotel but work going on outside. No pool in this one

No heating, staff seemed uninterested in this. Or fixing it. I tried phoning for reception to fix it and was told that the phone lines are broken. It had black mould on the walls and was generally in disrepair. And utter lack of care for the building.

Really pleasant stay and I'd like to specially mention the bar staff (working night shift on 7th September) who warmed food and milk for my little girl. Really helped us out ans great service!

The best shower I have ever used in a hotel!

Superbly clean, spacious, lovely food and excellent customer service especially from Haroon, thank you :-)

Just a lovely hotel,very friendly staff, very clean room , and the rest of hotel was spotless easy safe car park, just a beautiful place , definitely be coming back soon for a night away, the restaurant was absolutely amazing the food was first class, and Kiki and sya made sure we had everything we needed thay are a assist to your hotel...thanks again Colin

Staff are helpful and accommodating, room is spotless and bed is so comfy

The property is a lovely building more like a country home, the staff were all very polite and happy to see you. We will certainly recommend to friends to stay here.

Excellent place to stay and enjoy

My wife unfortunately slipped while exiting the shower. Gill Boulter and her staff were so attentive and helpful while the medical emergency was dealt with. I cannot speak too highly of them.

Clean and comfortable hotel with plenty of secure parking and good breakfast. Handy for M1motorway J14 and access to Milton Keynes.