The hotel itself was very nice. The rooms were spacious and clean the gentleman who checked us in was a little unwelcoming and frosty. Car parking you had to pay for, which Marriott could have covered the cost.

clean room food choice not great

There was no spa facilities. Cleanliness was brilliant, so was the location, although the bed was very hard. Like laying on a board.

Our rooms on 7th floor were huge and clean. The staff were very friendly and professional. The bar area is very pleasant. The only real criticism was the bed, which was uncomfortable and extremely hard. Apparently the beds are fairly new! We enjoyed our stay at the Marriott but in all honesty I wouldn’t return because of the uncomfortable bed which has caused me considerable pain.

Staff were friendly, didn't eat there but bad night sleep as

We were in the suite. Delightful room with loads of space. The breakfast manageress showed great concern when she heard I was unwell.

Excellent hotel, room was very clean and spacious and staff were courteous and friendly

Staff were all lovely, room spotless, hotel in general was immaculate, location great x

Clean room, friendly staff.

The room was generally clean but shower clearly hadn't been cleaned with long hairs clogging the waste. The room had a very damp smell to it. There was no room service menu

Despite paying for your room the venue demand a £50 deposit. They expect £10/day for WiFi. The venue is short staffed and hasn’t improved in the past year.

Good hotel, nice bar, clean room

The room could’ve been cleaner, there were hairs still in the shower, smudges on the mirror and dust on the glass shelves. The breakfast was disappointing, although there was a lot to choose from, the scrambled egg and hash browns were cold. The staff were all lovely, warm and very helpful. Amenities in the room were top notch, comfy bed, small fridge, kettle and coffee maker only downfall was I booked a superior king room and bath robes weren’t included which I thought they were. Overall a good stay but room for improvement.

Nice place friendly staff

Everything went smoothly

Very good nice hotel

Would have given it an excellent rating, but only issue was very firm (hard) beds.

They need to upgrade their bed to igel and good fabric and their rugs

Fresh and ver clean great breakfast staff very helpful and friendly

We came a few years ago and enjoyed ourselves so returned. Unfortunately, this trip wasn't as enjoyable. There wasn't the 'wow' Christmas tree like before and the breakfast wasn't so varied and servers lacking expected customer services standards; boardering on rude. The reception and housekeeping staff were polite and helpful. Unfortunately I'm unlikely to return.