We did not have a chance to stay for breakfast ! The room is nice but the shower door would slowly slide open on its own.

Our overnight stay was fabulous. I've never traveled with a pet before and Zoe did an amazing job. Bed was huge and so comfy. Coffee maker, fridge, and .microwave in room which we didn't use but we know they are there now. Staff were wonderful with her too.

Rooms were clean, front desk was helpful, the breakfast had eggs, sausage, homestyle potatoes, waffles, oatmeal, juices, etc. We were pleasantly surprised! We would stay here again.

Annoyed and frustrated that the breakfast was not topped up with hashbrowns and eggs at the beginning of breakfast for everyone. The cook should always ask and know before work what the percent of the hotel rooms is booked in order to know how much they will need to have food cooked. Aswell it should always be topped up for the first hour of opening on the weekend. I was told i needed to wait 5 minutes and than another 10 minutes and than another 17 minutes just for hasbrowns and eggs. So frustrating. Another issue. When i booked i called two times. Once in the day and another time in the evening (thursday) and asked if the pool was opened and they told me no its closed. We booked for saturday and it was so hot in the afternoon. Sunday before our check out at 10:30am we noticed a family going to the pool and in the water. Apparently the pool was opened. Went to the front desk and asked if the pool was closed and she told me its opened. I told her i was told it was closed thursday evening. She said sorry and they had it opened a day and a half ago. That means the pool was opened the evening i called. I told her that's 2 strikes. My kid cried he could not go to the pool for the last hour of check out day. Staff should inform families when those families are checking in that the pool is opened.

Clean. Nice staff. Lots parking

The greeting from the staff upon arrival was great. Room was very clean we all the things required for your stay. I complementary breakfast was outstanding. I was having vehicle problems and required to stay a bit longer after checkout time and the manager was an excellent host and provided us additional time free of charge while we were waiting for help to arrive. All in all a great experience and wonderful customer service. I would recommend this place to all my friends and family staying in the area.

I have stayed here before.I am always very happy

Room was clean, staff was friendly. Two floors- no elevator.

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The staff were very helpful.

Comfortable, very modern room. Hot breakfast.

The breakfast was good, the hotel was clean. My sugestion at the moment of the reservation fhe website have to clarify you have to pay $25 dolars for your dog.

I left a specific item—a Figs scrub top—in the closet of my room. After failing to reach the hotel by phone, I diverted my route by 30 minutes to inquire in person. Despite my certainty regarding the item's location, the front desk staff refused to physically check the lost and found storage, citing only that it "wasn't in the system." The staff’s unwillingness to perform a manual search for a verified lost item demonstrates a lack of professional integrity and basic utility. If you value your property, do not stay here; the recovery process is non-existent

The staff was very friendly and helpful, room was nice and clean, breakfast was good!

Breakfast was okay, many items were empty. Room was small but clean.

Clean room, good location for what I needed.

Good stuff and definitely will come back again 👍

The room was great . Quiet place and enjoyed the stay very much. I would recommend this place to other people that want to stay in chatham

Internet was quite slow... not usually a problem but the tvs are streaming tvs....

room was clean, comfortable and updated