room was everything we needed and more. staff were lovely. location is prime. breakfast had hot and cold options. definitely staying here again

Conveniently located to TTC station, walking distance. Great complimentary breakfast. Quiet rooms, easy to get good night sleep.

We had an issue with the night employee Scott, but was quickly resolved by their manager Lily. Otherwise, the property was great and up to our standards! Their morning checkout employee Ashley was also very kind and courteous.

Breakfast was very good, lots of hot and cold items. Room was good. Needs better mattress for pullout couch. Charge for second car is a problem. Would recommend removing this charge.

Everything was good except we had some children running in the hall until 1:30 am, even after we had contacted the front desk. Breakfast was good, room was clean

Excellent

Free breakfast was a good perk. Staff was attentive. Suite with kitchenette and separate bedroom was good, but be aware you need to go through the bedroom to access the bathroom, so you lose some privacy. My only major complaint is that on both days of our stay they were doing noisy maintenance work in the pool area and no notice of this was given. It was a cold and rainy weekend, so we were looking forward to spending lots of time at the indoor pool.

Perfect! Friendly staff!

Excellent location and service

Clean room, comfortable bedding, beautiful suite

I will never book with Expedia again. This dump was no where near the destination I wanted. That added to over 6 hours extra travelling and over $120. in added expenses. We booked in, and within 35 minutes we quickly realized this was not the hotel of choice for the entertainment in downtown Toronto, and a mistake was made. Management of this dump absolutely refused any compassion. They offered no compromise and wanted the full rate? We argued we were only here 35 minutes. They said, sorry we have to charge the full amount? They could have had an inconvenience charge, as a courtesy? I couldn't afford to take on the excessive expense, so we were stuck there. I had a previous abdominal aneurysm and heart attack, and an upcoming serious surgery for March 31st. The mental and physical toll this took on me was horrible. Our little holiday getaway was totally destroyed. The hotwl towels had their day and some had staining. They wrecklessly put rednecks on the same floor as us. They had kids in sports teams, and were downing alcohol by the pool while leaving the pool open to go go for their smokes. Drunk, they let these kids run wild in the hallway, screaming and yelling, while racing and playing hockey in the damned hallway?! They were too far gone to even notice their kids gone. Losers. I had to call the front desk repeatedly to send someone to get them out of the hallway. As soon as Security left, the kids returned to the hallway. Finally quiet at about 10:30p.m. Returned @7:30a.

Great location as we were attending our grandsons hockey tournament

Besides a child hockey tournament making extreme loud it was a pleasant stay large clean rooms

All was perfect. Thank you

Staff were wonderful and accommodating to our late check in

Room was clean and the breakfast was good for everyone.

Everything about the hotel was great، the room, cleanliness, and staff were all excellent. The only downside was the breakfast; it was okay but nothing special or memorable

Everything

Yes

N/a