Overall Ratings & Reviews Bilmar Inn & Suites Dell Rapids

I was very disappointed about the run down conditions of my room linens threadbare. pillow lumpy and old

The beds were very low to the ground, rooms smelt very damp and musty and staff didn't speak hardly any English. The price was reasonable compared to other hotels in that area of the state and staff was friendly.

Old outdated and not very clean.

When we got to the room we had no tv. Went to front desks and they said they were having technical difficulties and the people would not come out on the weekend to fix it so we went to Dollar General to get a dvd player so we had something to watch. There was no coffee maker in room and they just had a regular household coffee maker in breakfast area. The towels were stained but other than that it was a decent place to stay.

Old hotel…. Owners barely spoke English and not a friendly welcome.

This property should be shut down. The manager is in a white tshirt and pajama pants. The lady who tried to check me in hardly speaks English.. My tv did not work. Was told all tv’s on 2nd floor weren’t working after I had checked in. My son rented a room and left because of the filthy mattress and bedding. Was offered another room and was just as dirty. The toilet in my bathroom ran off and on all night. The breakfast was cereal or white bread 2 slices served in a baggy. The butter packets were half dried up. I would never recommend this place to anyone!

We did not have TV, on the second floor, the towels appeared stained.

no breakfast as advertised, room smelled musty, everything was very old. proprietors were rather rude.

Very cleaned and welcoming!

Great staff!

Room cold when we arrived, musty smell ing carpet dirty/old

Could use more frequent maid services. At least every other day on a five day stay.

Very nice stay for a rather small town!

My son competed in the NXR Regional XC race and we stayed at this hotel. IT was quiet, well kept and perfect for an overnight stay. No issues with anything in the room and when we needed more towels the staff was able to provide with no delays. If you are looking for a no thrills but comfortable hotel this is the place to stay.

Exactly what was advertised and friendly staff. Clean and well organized.

Needs new towels, sheets, pillows. Mattress was soft. Carpet has spots on it.

This hotel needs turned into the BBB or something for filth. I don't even know were to start. Lobby had no AC and was 99 degrees. Breakfast was a loaf of bread and gallon of milk in fridge to share, gross! Room literally had pee in toilet when we got there, so bathroom was probably not cleaned. Unsure if towels were as were all stained & looked like my rags I use for cleaning. Sheets were stained and I hope clean, used own blankets. Carpet not vacuumed, crumbs everywhere. Microwave did not work, lucky the AC did. I would never stay here again!

Check I. Was easy. When we got into the room the TV was not working. Called front desk and the came right away and tried to fix it. We eventually were moved to another room. The staff was great!

Room was Grimmy , old and tired and Ian’s and staying towels carpet was in need of cleaning or replacement The off parking door for never locked for security at night but had card reader It’s really too bad because the hotel has the potential to be a nice place to stay in a small town. It would take to make it nice. Just some Care cleaning, and service

Good