Entrée sombre, chambre qui sent l’urine, couvre lit déchiré, très mauvaise literie, pas de prises vers le lit.
Restaurant parfait, varié, frais, très bon
Joao
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Nice hotel with a beautiful and huge outside pool.
Rooms are spacious and shower has good pressure. But they need to improve cleaning between guests because we find hair inside the tub and garbage in one nightstand.
Douz is a small town, so you are close to all main roads connecting the main attraction.
We got the Half board which includes breakfast and diner. There were plenty of option on both. Food was tasty and fresh. During breakfast there was an omelete station and during dinner there was a grill station with different options every night.
Only complain is that they don’t give you free water.
Overall I highly recommend for the cost-benefit.
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Marla
4.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The property location and grounds are very beautiful but when we got to our room ‘reality sank in’. The bell boy rushed to open the windows saying it was a beautiful day and we should enjoy the fresh air. The truth is the room reeked badly of cigarettes. The room was really dated which was ok but the bed and pillows were tooo old. The mattress had a big ‘hole’ right in the middle and the pillows had big very weird lumps. The bathroom looked dirty they didn’t have a shower door which is fine but the shower curtain was disgustingly dirty and the handles and faucet in the tub were all rusty. The breakfast was also very poor. The staff is not really very welcoming. Anyway the whole experience was very disappointing.
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Virginie
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Nous avons bien aimé notre séjour, hôtel tranquille, belle piscine et personnel très gentil et accueillant. La plomberie de la douche à refaire, pas de pression, tuyau qui fuit. Toilette qui coule. Mais globalement très bien, et très abordable.
EZEQUIEL
Leisure with Partner
4.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
The lobby is nice. Parking is free. Check in was quick.
Paul
10.0
/10
Reviewed 99 week(s) ago
Hotels.com verified review
I was worried with all the bad reviews, but this place was perfect for an overnight stop before going to the desert. It costs 20 dinar (~$6 USD) to park there overnight, however, the parking has a guard and roof so it is worth it. We also left our bags there. There is no wifi in the rooms, but honestly, I tethered through my Google Fi phone connection in most places in Tunisia anyway. Overall a good stay.
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Agnieszka
10.0
/10
Reviewed 106 week(s) ago
Hotels.com verified review
The hotel is nice, big and relaxed. The staff is very nice and speak some English which is a rarity. The room was clean and the hotel is close to the desert. You can also get a trip through the hotel and they are very competitively priced. The breakfast was basic but tasty (better than in other hotels in Tunisia). Being close to the desert, it is quite a distance from town but the hotel can call a taxi which was also very reasonably priced. Overall, I would definitely recommend.
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Maher
2.0
/10
Reviewed 122 week(s) ago
Expedia Group verified review
They tried their best but I mean it's in the middle of the desert and everything kept breaking like the air conditioner and refrigerator. Those two things in the desert is very important in a room.
claude
Leisure Family
6.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
door lock broken and ac not fonctionning
ALENA
Leisure with Partner
6.0
/10
Reviewed 138 week(s) ago
Expedia Group verified review
It’s ok hotel if you need to spend a night before Sahara Desert tour. Outdated facility, although the foyer and entrance are grand and built on massive scale but got stuck in 70th era . Breakfast was poor, very limited. No natural juice options only instant drinks. Coffee it could hardly call it coffee you would not be able to drink it. No butter- margarine option only . WiFi available only in the lobby area
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PIOTR
Leisure with Partner
10.0
/10
Reviewed 145 week(s) ago
Expedia Group verified review
Needs a little facelift but clearly it could be a grand hotel
People extremely nie to
Edgar
Business with Friends
4.0
/10
Reviewed 204 week(s) ago
Expedia Group verified review
not good
Verified traveler
4.0
/10
Reviewed 295 week(s) ago
Expedia Group verified review
very dated, sterile, terrible food, not 4 stars, clean and friendly staff and large rooms but throwback to 1970s and questionable cleanliness
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 304 week(s) ago
Expedia Group verified review
This is a lovely large hotel that works hard to provide excellent services to a complex clientele. The staff was very friendly and helpful, the lobby very nice, the rooms nice for such a large hotel and the location is excellent. We chose half board and found the food very good.
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 312 week(s) ago
Expedia Group verified review
Staff was friendly and layout of building was good.
Peter
10.0
/10
Reviewed 339 week(s) ago
Hotels.com verified review
Nice enough place, good enough service. Large, comfortable rooms. Pretty good buffet.
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 346 week(s) ago
Expedia Group verified review
Reasonable price, though some features require updating
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 358 week(s) ago
Expedia Group verified review
The property is outdated, but it is very clean. It's definitely the nicest hotel in Douz. The staff were extremely kind and helpful in booking us desert tours. The food is good.
Verified traveler
4.0
/10
Reviewed 391 week(s) ago
Expedia Group verified review
Too much less staff to attend to your basic needs (most of the time , nobody at the reception and sometimes you call from the room, but no reply). Terrible food, and more than that, while checking out they do not want to give you any invoice or proper receipt , and they they try to convince you that this is normal (it is too much weired). It seems that they are getting used to groups only.