Breakfast is very good

Stayed in this hotel as it was convenient to soneone else staying in Barcelona. The first impression was not very good as I arrived late in the day I was walked to the hotel by my friends. Whilst we were working for reception staff to check me in, he asked, what cane across very rudely, how many people were staying in the room, as if making me aware he is watching and I cannot sneak people in. There was no need for that. The room was okay. Nothing really premium ahout it. Worryingly the second day after visit of the cleaner black hair appeared in my shower. Not impressed. Decent location few minutes walk from metro. However nothing special. Not somewhere I would come back to. Noisy in the evening in the neighbourhood, would not recommend to a late slipper.

The hotel was good, room nice and big and clean. However we were woken up on first morning at 7:30am by extremely loud banging noises. Rang reception to find out the restaurant was having renovation work done that day. There was no-pre warning of this on booking site or when we checked in. We were offered a room change, but as we were only there for two nights there was no point. It was really unfortunate that it happened and woke us up way before we needed to be up.

good location, near to the airport and Eixample area, good price if no football matches

The cleaner did not change the sheets or towels every day. I am certain of this because there was a small stain from my suitcase on the sheet. The next day, when I returned to the room, the sheets had been flipped over, and I could clearly see the same suitcase stain on the other side. The bath towel had been neatly folded and placed straight, which made it appear as if it had been replaced. However, it had a strong unpleasant odor and was clearly not freshly washed. My friend, who stayed in a different room at your hotel during the same dates, also noticed that the sheets and towels were not changed daily. We are not sure whether this is your hotel’s policy or not, but this was the first time we experienced sheets and towels not being changed every day — especially since we left a tip each morning for housekeeping. Because of the careless way the room was cleaned, we became very concerned about whether our belongings inside our suitcase were safe and whether our privacy had been properly respected. I understand that the hotel was fully booked due to a group stay and that the staff may have been very busy. However, we expected at least a basic standard of service. We believe this may have involved the housekeeping staff assigned on the mornings of February 17th and 19th.

Room was clean. Hotel is well at out. Staff friendly.

Loudest hotel I’ve ever stayed in. Horrible experience. Do not recommend.

Booked the premium room. Quiet and modern room. Ideally located, close to the mall

The hotel is old and dated with paint falling off the walls. It is clear that the hotel is not very well maintained. In the room , stains were present on the wall and the handle to open the window was broken. In the elevator, the walls were scratched and the floor was very dirty. The hallways to the rooms had a strange smell of sewer with little to no ventilation present in the hallway. The construction was strange and the finishes present in the room and hallway were cheap. I was expecting something higher quality consistent with the quality of an NH collection level hotel given the higher cost I paid. Despite this, the staff were very nice and helpful at all times.

Room not as expected, supposed to be a premium room but major issues with cleanliness, room set up, faulty equipment, health and safety hazards throughout the hotel premises. Rude staff unable to haldle issues and requests by customers. Lacking attention to details.

N/A

Very accommodating hotel. Lovely staff.

Nice room and comfy bed

Awesome

There is no AC in this hotel, which for Barcelona is pretty essential. The room was so hot in December, I'd hate to think what its like in the summer.

Nice hotel not far from the center

We arrived at mid morning before check in time (3 pm) and they gave us a room. Staff is very kind. Rooms are clean and nice. They have a spa.

Everything was wonderful, beautiful hotel! Accommodations, staff and local shops were all wonderful.

Amazing staff

Nice and clean