Staff friendly. Room super! A little smaller but fine. Hotel in a great location.

Heliose at the reception was extremely helpful with a room change, a hair salon suggestion and info about transportation!!

Good location. Room was very compact!!

Very clean room in a nice location.

Loved the amenities and the staff were super nice

The room was beautiful and the staff was great! The front desk was always helpful and we got great service from the bartender, Ilhan. The room was spacious and beautiful

Great staff and nice rooms

Delicious lunch

The hotel is lovely (nice specs, clean, excellent location) but the staff are absolutely outstanding. I had a few issues while i was there which could have ruined my stay but shoutout to Constance whose professionalism ensured that I left with a positive impression.

Lovely rooms, nice ambiance

Great location. Spa was a nice treat

Wonderful room with two-tiered balcony and large shower room! Lovely breakfast and great location. Only complaint is toilet room was too small and difficult to maneuver to close the door (pocket door would be best).

The perfect place to stay in Bordeaux!

Very nice hotel in convenient location, bedroom was very small, but bathroom was a good size.

Great location!

This was a great location . Decor was lovely. We would definitely go back here.

The property and the service exceeded our expectations. Beautiful, quiet, great location, helpful staff, and nicely appointed rooms. There was nothing not to like. We would not hesitate to stay here again.

Great location to explore Bordeaux. Comfy and welcoming hotel.

The location was awesome. The staff was helpful and friendly.

Best location in Carcassonne! Friendly staff. Large bathroom with all amenities. Comfortable bed. Nice bar for evening.