Everything was amazing especially the view on the rooftop pool 10/10! Staff was super friendly;I highly recommend this hotel.

Easy to get around town and to BBVA stadium.

Functional, but lacking attention and service. Small things make a telling difference. Booking for 4, only 2 towels and 3 bottles of water on arrival. Air conditioning not working correctly. Body wash and shampoo in shower empty / not refilled. Very few chairs/beds by the pool. Had to chase for more most days. On the plus side, room service was good. Breakfast buffet with plenty of selection. Effort made with World Cup football theming for atmosphere.

I had a great day, I wolud stay next time when a vist monterrey i liked the hotel, so nice and clean

Muy agradable estancia, buena atención

Parking lot safe and clean

Parking area nearest lobby

The best stuff

La estancia fue muy agradable, el personal fue atento y contaba con todo lo necesario para pasar unos días de relajación

Good stay. We usually get a double room, but the only room available this time was a Junior Suite. It wasn’t the best and the floor was not clean, but the bed linens were fresh and smelled good and the bed was comfortable.

Good

Good

GOOD

Room newly furnished

Clean room

The Hotel is overpriced for the room quality. Service was just fair, OK, nothing out of the average usual. Breakfast was not included; I had to pay for it every day. The pool was closed, so no swimming laps; the gym machines were below average. I was not satisfied with the service. Cleanliness was ok, but it wasn't wow! it a 3.5/10.

We had a 4 night stay. The hotel would not refill the coffee in the room and toilet paper. Restaurant has limited hour. We tried ordering room service but the didn’t answer.

Muy amable y profesional bastante atentos 😉

Friendly staff, clean room, refrigerator needed and one was furnished,

Clean rooms, very friendly staff