The hotel was excellent for a family holiday. Wonderful food and facilities. Modern, clean and friendly. The walk to the centre of town was short and there was a shop very local for any bits extra you need. An absolutely fabulous place to stay. Highly recommended.

Is a very nice hotel

We had an amazing stay at El Tope, it was just what we wanted. Would love to see some more amenities at the hotel and more activities/events within the hotel itself. The rooftop bar was a highlight which seemed newly built, there were works going on whilst we were there so hopefully even more new stuff to come! Thanks El Tope for a wonderful vacation

After having read a lot of negative reviews we were a little apprehensive about the hotel but we thoroughly enjoyed our stay there. We were able to check-in an hour and a half early and staff were all very friendly and professional. Room was lovely and everywhere was very clean. Some building work going on but didn’t cause any issues. Plenty of choice at mealtimes and it was always presented beautifully. The rooftop bar is amazing! Bit of a steep hill or steps into town but lots in the area to see and bus stops close by. Really lovely hotel and good value for money.

Pretty standard hotel with nice views of the area surrounding. The food was very basic though and lacked flavour, but at least it had variety. Wish the swimming pool was a bit bigger, but overall it's a nice stay and a good place to relax.

Good location, good property, good food

The hotel and staff were great.

The hotel was amazing with amazing staff although They could improve the food and maybe invest in the air conditioning a bit more

The staff were very friendly. roof top bar area was fantastic

A great stay for my week in Tenerife. Great place to be close to local amenities but I had hired a car so explored the island. Ample sunbeds when I stayed - no need to reserve by towel! When I stayed in late Feb / early March 2023 it was mainly being visited by older German singles and couples who were polite and respectful. Very quiet despite its closeness to the town centre which was ideal for me. A great buffet breakfast each day and lovely staff who were attentive should you need them. Very limited parking on-site but at the time I visited this wasn't a problem and I got one of the 20 or so spots every time. Have a great stay here! I enjoyed it - it was perfect for my needs. Thank you!

The hotel sits on a hill with nice view. Since it's not on the beach and the sea view is partially blocked by other high-rise hotels, that could block the hotel from asking full price (?). However, the area is nice and convenient with beach, restaurants, bus stops and supermarket all withing walking distance. Also, breakfast buffet is top rated with lots of varieties. Will be back next year!

Stunning views from the hotel bedroom. Very convenient for our visit to Puerto de La Cruz.

It’s was a nice stay overall. The food were delicious and the staffs are very friendly. Our room is always clean. The location is not bad it’s about 15 minutes going to the beach and around 8 minutes to the grocery inside a small shopping mall. It’s also near some small local restaurants. Going back to the hotel is uphill. It’s a struggle if you’re not very fit, me and my wife always have to stop halfway to catch our breath. In the room there’s no kettle provided and you have to rent the safety box. We booked our holiday from 5-10 September 2022 which is after summer break surprisingly it’s still a little bit busy. I would like to mention Isabel from front desk as she’s very friendly and helpful all the time

Very Good Hotel, from Staff, Cleanest, location.We really love this Hotel.I recomended and we will stay again..

Great place to stay with access to much of Puerto de la Cruz just by walking. We had to buy our own shampoo/conditioner though because the provided wasn't great.

Great hotel . Love it

All staff I spoke to were really friendly and helpful. I really liked the pool area as it gets sun for a large part of the day unlike some of the other hotels in the area. You also have a magnificent view of Mount Teide from the sun loungers! There are nice views out towards the sea from the other side of the hotel which I enjoyed from my balcony. I was there in February and the hotel was busy but still did not feel crowded which I really appreciate as a solo traveller. There is free parking at the front of the hotel and an amazing little tapas restaurant (El Camino) only 2 minutes walk away (if you chose not to eat in the hotel). If you want a relaxing place but still close to the tourist attractions then I recommend El Tope.

Extremely bare bones room although it was spacious! I had a small corner deck and large window that took a whole wall so I was excited about all the daylight. The view however was that of what looked to be a garbage dump. Being in the second floor with easy access and a very dodgy , dark hallway directly down from me I didn’t feel overly safe. I asked to upgrade to a higher floor but they would have to charge me ten more euros a day. I felt for that rate I would go elsewhere which was a great decision. Much better value for money where I’m at now ( puerto palace). So if you stay I would highly recommend the main tower… spend the extra money for the sea views. On a positive note, Stephanie at the front desk was superb!!!

Lovely hotel with amazing views in a great location. Only downside is the walk back up but thats what you get if you want a view. There are stairs with lots of stopping spaces though if needed. Great selection for breakfast aswell.

Very large space with great food options for breakfast and dinner. Friendly staff and clean hotel rooms.