Hotel staff were very friendly and helpful. Room was a good size and pleased to have a shower and a bath. Lovely products in the bathroom. It was a shame that the hotel was being refurbished and all the rooms with a sea view were not available but I am sure it will be good when it has been done.

Staff and cleanliness of the hotel were great, only downside was that there were three of us in the room and they had only provided two of most things. The bathtub was also narrow and was very slow draining. Otherwise, great stay and would definitely book again.

Old, dirty, grubby and poor food. The hotel is under construction. Maybe that is what customers should be informed of!

Ongoing renovations means no marina view rooms until possibly next year Staff very helpful. Rooms need updated no USB sockets. Cooked breakfast isn’t great better breakfast at a Travelodge.

Excellent

Lovely hotel. Being upgraded so the use of the balcony and view disrupted for now

The beds were uncomfortably hard

Room was spacious and generally clean. Bathroom was a bit tired with low water pressure but functional. Closets acceptable but of a smaller size. Excellent location on waterfront with expansive sea views.

Decent room but needs to be refreshed as looked a bit tired and could have done with a picture and guest information. The tv was a faff to switch on, not sure if it was the batteries or tv which kept buffering. The staff in the waterfront restaurant were so funny and friendly, reception staff were mixed. Some were really personable and friendly others were just transactional. Loads of great choice for breakfast.

Lovely room and swimming pool. Pity half the hotel was being rebuilt when we visited - something neither the hotel nor Hotels.com made us aware of it

Had a lovely 5 night stay. Nice room, very clean. Helpful staff, everyone was very friendly and nice. There are major works going on to the outside at the quay side of the hotel(March 2026), made absolutely no difference as it was too cold to sit out anyway. I’m sure this will be completed by the time the weather gets better. Overall we had a great time and would return

N/A

Very nice hotel

The hotel was lovely and staff were great just be mindful that they have some scaffolding on the outside of the building. This did cover our view and without it the view would have been amazing but we were still very happy with our stay.

Friendly staff good location lots of choice at breakfast great to be able to swim

Great hotel and location with excellent views of the sea and St Aubin. The scaffolding prevents access to the marina which meant slightly longer walk to get around the hotel. Pool was warm and practically empty so great for small lengths. Bar staff were efficient and helpful. Need to book for dinner but bar menu was sufficient for us.

Lovely hotel but don’t think it was clear that the pool is an additional £15 for a day pass, especially as it is shown in images on the website. Seems a shame

Another professional and warm welcome on arrival. The hotel has on site parking no cost. Well designed and modern building and contemporary interior. The rooms are spacious and comfortable with good amenities. Breakfast has a very broad menu to suit almost every taste. Service is very good. Stayed here for business and holiday and had a good stay.

The room was comfortable but not spotless and a little dated. Some of the lamps werent working. There were some areas where plaster had come away. Headboard of bed was marked . All in all dated,however cleaning staff and reception were excellent

Staff was nice ,room was fine could do with an upgrade also hotel not fitted for digital as there are no USB plugs in the rooms or around the hotel .There was also scaffolding so we could gain easy access to be seafront or views.